Assistant Store Manager

Delaney Tire and Auto

Assistant Store Manager

Rocky Mount, NC +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Employee discounts

    Free uniforms

    Health insurance

    Paid time off

    Training & development

    Dental insurance

    Opportunity for advancement

    At Delaney Tire and Auto, we are committed to delivering high-quality automotive services, including inspection, diagnosis, and repair. Our team relies on ASE-certified expertise and years of professional experience to ensure every customer receives dependable and trustworthy service.

    We are currently seeking Automotive Service Managers to lead and oversee all service-department activities within our retail location specializing in tires, automotive parts, and mechanical repair services. This position serves as a Store Manager developmental role, and Delaney Tire and Auto is dedicated to training, supporting, and promoting team members from within.

    Responsibilities

    As an Assistant Manager at Delaney Tire and Auto, you will supervise and direct all automotive and general service technicians while ensuring smooth shop operations. Key responsibilities include:

    Delivering exceptional customer service by listening, consulting, and communicating clearly with customers

    Following up on service requests, repair timelines, and customer concerns

    Overseeing complete vehicle inspections and providing comprehensive repair recommendations

    Building computerized repair orders, sourcing parts, and maintaining accurate documentation

    Presenting estimates, discussing pricing, and promoting current service specials

    Leading, training, and developing team members in alignment with company vision, values, and culture

    Supervising up to ten employees

    Overseeing technician performance in inspection, diagnosis, and repair of domestic, European, and Asian vehicles

    Managing inventory counts and supply needs

    Maintaining overall cleanliness, safety, and organization of the facility

    Performing other duties as assigned

    Qualifications

    Minimum of 2 years of store or service manager experience

    Strong general automotive knowledge

    Excellent customer service and communication skills

    Proven leadership and team-building abilities

    Ability to work a flexible retail schedule, including weekends, evenings, and holidays

    Valid driver’s license

  • Locations
    Rocky Mount, NC • Wilmington, NC