Assistant Store Manager

Premier Rental Purchase of Roanoke

Assistant Store Manager

Roanoke, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Bonus based on performance

    Competitive salary

    Assistant Store Manager

    Reports To: Store Manager

    Lead. Grow. Make an Impact.

    Are you a motivated leader who thrives in a fast-paced environment and enjoys helping people? We’re looking for an Assistant Store Manager who is ready to take the next step in their career by helping lead a successful store team, delivering excellent customer service, and driving business growth.

    In this role, you’ll work side-by-side with the Store Manager to oversee daily operations, support employees, build customer relationships, and ensure the store runs smoothly and profitably. When the Store Manager is away, you’ll confidently step in to lead the team and keep operations moving forward.

    If you’re dependable, customer-focused, and excited about leadership opportunities, we’d love to meet you.

    What You’ll Do

    Lead Daily Store Operations

    Support the Store Manager with day-to-day operations and team leadership

    Step into leadership responsibilities when the Store Manager is absent

    Help maintain accurate store records and operational reports

    Ensure company policies, inventory procedures, and cash handling standards are followed

    Assist with daily bank deposits and protecting company assets

    Deliver Outstanding Customer Service

    Help customers find solutions that fit their needs

    Review and approve customer order information

    Support timely deliveries, installations, and service requests

    Assist with account management and collections in a professional manner

    Build strong customer relationships that encourage repeat business

    Support & Develop the Team

    Help recruit, train, coach, and motivate employees

    Monitor employee performance and ensure tasks are completed correctly

    Promote a positive, team-oriented work environment

    Assist with vehicle maintenance tracking and operational safety standards

    Help Grow the Business

    Support sales growth initiatives and store performance goals

    Help maintain high operational standards and customer satisfaction

    Communicate effectively with leadership, corporate teams, and other store locations

    What We’re Looking For

    High school diploma, GED, or equivalent experience

    Valid driver’s license with a clean driving record

    DOT certification (if required by state)

    Previous management, retail, rent-to-own, or customer service leadership experience preferred

    Ability to lift up to 75 lbs.

    Strong communication, leadership, and problem-solving skills

    Ability to multitask and thrive in a fast-paced environment

    Comfortable handling customer concerns professionally and confidently

    Detail-oriented with strong organizational skills

    Why Join Us?

    Opportunities for career growth and advancement

    Leadership development and hands-on management experience

    Team-focused and supportive work environment

    Variety in your day — no two days are the same

    The chance to make a real impact on customers and your team

    Work Environment

    This role involves active, hands-on work in the store, customer homes, and the field. Candidates should be comfortable with:

    Standing, walking, lifting, bending, and moving throughout the day

    Working in varying indoor and outdoor conditions

    Driving safely in all weather conditions

    Occasional overtime and travel between store locations as needed

    Ready to Take the Next Step?

    If you’re ready to grow your leadership career with a company that values teamwork, customer service, and professional development, apply today and become part of our team.

    I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.