Love kids and fashion? Join our team at Once Upon A Child Lancaster PA, where we buy and sell gently used baby and children’s clothing, toys, shoes, and equipment. We're looking for an energetic and motivated Assistant Store Manager to help lead our team, drive daily operations, and create an exceptional customer experience. If you’re passionate about sustainability, style, and working in a fast-paced retail environment — we’d love to meet you!

Position: Assistant Store Manager Location: Once Upon A Child

About Us: Once Upon A Child is a leader in buying and selling gently used baby and children’s clothing, toys, shoes, and equipment. We offer a sustainable and affordable shopping experience for families, while helping the environment by extending the life of quality children's products.

Position Summary: We are seeking a motivated and customer-focused Assistant Store Manager to support daily operations and ensure a positive, efficient, and welcoming shopping environment. The ideal candidate is a natural leader with a passion for kids, retail, and resale fashion. This role will help drive sales, train and lead staff, and maintain a clean, organized, and engaging store experience.

Key Responsibilities:

Support the Store Manager in all aspects of store operations

Deliver exceptional customer service and resolve customer concerns

Train, lead, and motivate a team of sales associates

Assist with inventory management, pricing, and merchandising

Ensure store cleanliness, organization, and adherence to company standards

Contribute to achieving sales goals and profitability

Qualifications:

3+ years of retail or supervisory experience preferred

Strong communication and leadership skills

Enthusiastic, dependable, and organized

Passion for children’s products and sustainable shopping

Why Join Us?

Fun, family-friendly work environment

Opportunity to grow with a trusted brand

Employee discount and performance incentives