Assistant Studio Manager

Orangetheory - Franchise #0141

Assistant Studio Manager

Norristown, PA +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Be fit. Change lives. Have fun.

    This position is to transition to Studio Manager within the first 6 to 12 months of being hired.

    That’s how it is with an Orangetheory Studio Manager and Assistant Studio Manager (ASM). They’re a doublet, a duo, a dyad. And while the manager is ultimately in charge, without that able-bodied sidekick, the studio wouldn’t run nearly as smoothly.

    We Offer

    We provide substantial paid training, certifications, and support to ensure your success

    Compensation includes competitive base pay, commission, and performance bonuses

    Free Studio Membership

    Product discounts

    Flexible schedule that works around educational or personal goals

    Fitness casual dress-code

    Passionate, collaborative work environment

    The opportunity to learn every aspect of the business to eventually become a Franchisee or Business Owner if desired

    Every day will be different, but you’ll be representing the Orangetheory brand as you share the science of this workout you want everyone to love as much as you do.

    Maybe you’ll use this post as a stepping stone in your management career, or perhaps this is where you want to be forever. But if you’ve been at even one Orangetheory class, you feel the warmth, the enthusiasm, the genuine sense of being where you need to be — feelings you’ll be hard-pressed to find anywhere but here.

    Specific job duties: Sales & Membership Growth

    Drive membership sales through consultative, relationship-based sales conversations

    Conduct introductory calls, studio tours, and conversion-focused consultations for prospects

    Support membership retention efforts through proactive outreach, follow-up, and relationship building

    Assist in executing studio sales initiatives, promotions, and challenge participation campaigns

    Monitor individual and team sales performance, helping coach associates toward daily and monthly goals

    Leadership & Team Development

    Act as a leader and role model for front desk associates by setting the standard for professionalism, urgency, and member experience

    Coach sales associates in real-time on sales process, objection handling, member interactions, and operational execution

    Support onboarding and hands-on training for new associates

    Reinforce accountability and uphold performance expectations across the team

    Provide ongoing feedback to improve individual performance and elevate studio standards

    Member Experience & Retention

    Ensure every member receives a consistent, high-energy, best-in-class Orangetheory experience

    Build strong relationships with members to increase engagement, loyalty, and retention

    Address member concerns, questions, and service recovery opportunities quickly and professionally

    Support implementation of retention strategies including milestone recognition, follow-up outreach, and personalized member engagement

    Daily Studio Operations

    Oversee smooth day-to-day front-of-house operations during shifts

    Ensure the studio is operating efficiently, organized, and aligned with Orangetheory brand standards

    Maintain cleanliness, presentation, and overall studio readiness

    Troubleshoot operational issues quickly and communicate solutions effectively

    Ensure all operational procedures and systems are executed accurately

    Coach & Cross-Department Support

    Partner with coaches to ensure alignment between member experience and sales/member engagement efforts

    Support communication between front desk and coaching staff

    Help facilitate studio events, challenges, benchmark days, and community outreach initiatives

    Performance Accountability

    Hold self and team accountable to high standards of execution, urgency, and professionalism

    Help identify performance gaps and collaborate with leadership on improvement plans

    Track operational consistency and support continuous improvement initiatives

    Studio Leadership Support

    Serve as the acting leader in the absence of the Studio Manager

    Assist in executing studio goals, initiatives, and strategic priorities

    Support implementation of studio processes and ensure team adherence to expectations

    Role Summary

    The Assistant Studio Manager is a hands-on operational leader responsible for supporting studio performance through sales leadership, team coaching, operational excellence, and exceptional member experience, while partnering closely with the Studio Manager to drive overall studio success.

    Acknowledgement *

    I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

    Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.

  • Locations
    Norristown, PA • Royersford, PA