Assistant Studio Manager

Perspire Sauna Studio of Closter

Assistant Studio Manager

Closter, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Flexible schedule

    Opportunity for advancement

    Training & development

    Wellness resources

    The Assistant Manager works closely with the Studio Manager to set the tone and model Perspire’s mission, vision, and values. As part of the leadership team, this role is vital in helping to support team members in achieving studio goals while ensuring that operations run smoothly, and guests are leaving feeling better than when they arrived.

    This Assistant Manager position assists the Studio Manager with five main studio responsibilities:

    Sales Associate Management

    Studio Assistant Management

    Inventory Management

    Customer Service Management

    Lead Tabling Event Execution

    The person in this role is a pivotal partner in the management of day-to-day activities focusing on achieving studio goals through a superior guest experience. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting-edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.

    Seeking 25-35 hours a week. Must have general availability, including weekends

    Current Job Location Opportunity: Closter, NJ

    Closter Studio Hours: S/S 8am-8pm, Monday- Friday 7am-9pm

    Preferred Experience:

    Sales, Customer Service, Supervisory.

    Experience working in a spa or health/wellness environment is a plus, however we are willing to train the right candidate.

    Compensation:

    $19 Hourly rate + Commission on sales + Bonus (after 60 days with the company)

    Free IRitual Membership

    Paid Training

    The responsibilities and duties of this position described here are representative of those an employee must perform. This is not an exhaustive list and other duties may be assigned.

    Primary Responsibilities

    Taking an active role in the following areas: inventory management, new employee training, attending tabling events.

    Takes the lead in the training and development of team members

    Acting as a liaison between the Studio Manager and Sales Associates and Studio Assistants

    Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations

    Performing weekly and monthly inventory review to inform data-driven purchasing

    Working with the Studio Manager to maintain the studio and the saunas.

    Attending and training employees for tabling events

    Collaborate with Studio Manager to cover call outs

    Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly

    Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Manager’s absence

    Resolving guest complaints or membership issues with the highest level of customer service

    Ensuring that systems are followed such as cleaning checklists, proper member check-In, telephone inquiries (general and sales related), waivers, studio tours, delinquent account procedures, and new membership agreements.

    Ability and willingness to perform both the Studio Assistant and Sales Associate role

    Provide Studio Manager and Ownership with feedback from both the team and Perspire Guests to inform decisions and foster growth and excellence

    Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible and courteous service

    Promoting the benefits of IR Saunas and value of having a Perspire Sauna Studio Membership to guests

    Understanding and speaking to the science, technology, and benefits of IR sauna, chromotherapy, and Red-Light therapy

    Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work

    Collaborate with the Studio Manager to plan and execute Monthly Sweat Sesh Team Meetings

    Traits for Success in This Role

    Excellent interpersonal skills to ensure clear, effective communication with all guests and team members

    Results driven and motivated to meet or exceed sales targets

    Creative thinker bringing ideas to Ownership to increase membership, retain members, monetize the private event room, and bring in FTGs

    Ability to lead and influence others to achieve goals

    Superior customer service skills to mediate all situations with a calm, helpful demeanor

    No-job-is-too-small attitude

    Passionate about health and wellness

    Consistently show a positive, growth mindset, and responsibility for own actions

    Strong collaboration, organizational and prioritization skills

    Flexible and available to work varied shifts, including evenings and weekends

    About Us

    Perspire's mission is to be the leading destination for affordable technology-based wellness solutions. We aim to promote self-empowered healing through physical improvement and emotional fulfillment. It is our goal that everyone leaves feeling better than when they arrived!

    Infrared Saunas are proven to:

    Increase clarity of the skin {acne, psoriasis, eczema}

    Reduce stress and promote relaxation

    Detox at the cellular level

    Burn calories {increased heart rate allows for caloric burn}

    Ease muscle tension, joint aches, and pains

    Lower Blood Pressure

    Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard, and that starts with our team members.

    Our Core Values: G.O. R.I.S.E.

    Growth: We view obstacles as opportunities for learning. We are receptive to new ideas and feedback. We seek knowledge and skills to drive personal and professional growth.

    Outcome-Based: We are focused on measurable results and data-driven decisions.

    Relationships: We care about our people and make sure the decisions we make are geared to strengthen our relationships

    Integrity: Being unconditionally true to our moral principles is essential for our business. We choose to practice our values rather than simply professing them

    Service: When our guests visit a Perspire sauna studio, they can be sure to experience a welcoming environment, a clean facility, and ultimate relaxation

    Energy: We believe there is a direct correlation between positive energy and positive results, and that it attracts people like a magnet to our business and brand.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.