Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance
Company car
Restoration Operations | Construction Operations | Executive Leadership
Lead a High Performing Restoration Business
We are seeking an experienced Branch Manager to lead the overall operations, financial performance, and strategic growth of our restoration business. This role is responsible for overseeing all aspects of branch operations, including Mitigation, Construction, Sales, Customer Service, and Administrative functions.
The Branch Manager serves as the senior leader for the location and is accountable for driving profitability, developing high performing teams, ensuring operational excellence, and delivering an exceptional customer experience.
This position offers the opportunity to lead an established operation while partnering with executive leadership to execute growth initiatives and long term business objectives.
Key Responsibilities
Operational Leadership
Direct and oversee all branch operations, including Mitigation and Reconstruction services
Ensure consistent execution of company standards, operating procedures, and best practices
Monitor operational performance, productivity, quality, and customer satisfaction metrics
Lead continuous improvement initiatives that enhance efficiency and profitability
Financial Management
Maintain full accountability for branch financial performance
Manage budgets, forecasting, job costing, gross profit margins, and operating expenses
Review key performance indicators and implement strategies to achieve revenue and profitability goals
Ensure effective resource allocation and operational planning
Team Development
Lead, mentor, and develop department managers and leadership staff
Build a culture centered on accountability, professionalism, collaboration, and results
Support talent acquisition, succession planning, and employee development initiatives
Conduct regular performance reviews and leadership coaching
Business Growth
Partner with sales and business development teams to support revenue growth
Strengthen relationships with customers, insurance partners, vendors, and community stakeholders
Identify opportunities to improve market presence and operational performance
Support strategic initiatives and organizational growth objectives
Qualifications
7+ years of leadership experience within restoration, construction, or related service industries
Demonstrated success managing branch operations, business units, or multiple departments
Strong financial acumen with experience managing budgets, profitability, and operational metrics
Experience leading mitigation and reconstruction operations preferred
Strong leadership, communication, and decision making skills
Proven ability to build teams, develop leaders, and drive accountability
Experience with Xactimate and restoration industry systems preferred
IICRC certifications are a plus
Compensation & Benefits
Competitive Base Salary
Performance Based Bonus Program
Vehicle Allowance or Company Vehicle
Medical, Dental, Vision, and Life Insurance
Paid Time Off and Holidays
401(k) with Company Match
Professional Development Opportunities
The Opportunity
This is an opportunity to lead a growing restoration operation with the autonomy to influence performance, develop people, and drive business results. We are looking for a leader who combines operational expertise, financial discipline, and a commitment to building a strong team culture.
Salary range listed is total compensation which includes a base salary plus a commission/bonus structure.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.