Assistant Wellness Director

Massage Heights - KC-Ward Parkway

Assistant Wellness Director

Kansas City, MO
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Competitive salary

    Employee discounts

    Flexible schedule

    Free uniforms

    Opportunity for advancement

    Training & development

    Wellness resources

    Where wellness meets wow.

    If you love people, thrive in a fast‑paced environment, and get a thrill out of helping a team shine, you’re going to love life at Massage Heights. Our purpose is simple: Elevate the Lives of the People We Touch — and that includes our team.

    We’re looking for an Assistant Wellness Director who’s ready to jump in, lead with heart, and help create the kind of guest experience people rave about. You’ll partner closely with the Retreat Director to keep the Retreat running smoothly, the team inspired, and the vibe positive and professional.

    If you’re ambitious, sales‑savvy, and the kind of person who naturally lifts others up, this role is your next step.

    Why You’ll Love Being Here

    Career growth that actually happens

    Leadership training that builds real leaders

    Beautiful, serene Retreat environments

    Employee discounts on services & retail

    Support through the Massage Heights Family Fund

    A modern digital workspace

    Competitive pay + commission + bonus opportunities

    Your Schedule

    6–8 hour shifts

    Days, evenings, weekends, and holidays

    A mix of day, evening and weekend shifts

    What You’ll Be Doing

    Partner with the Retreat Director to oversee daily operations, revenue goals, and inventory

    Recruit, hire, train, and develop a high‑performing team

    Lead front desk training with coaching, role‑playing, and membership‑focused sales support

    Build schedules that keep the Retreat humming

    Set and achieve team and individual goals

    Create a culture where exceptional guest service is the standard

    Strengthen guest loyalty by delivering a 5 Star experience every time

    What You Bring

    At least 1 year of sales or retail management experience

    Strong leadership, communication, and organizational skills

    Experience coaching, training, and navigating conflict

    Comfort with computers and standard software

    Basic business math skills

    A self‑starter mindset and a passion for people

    Bonus Points

    Experience with Zenoti or similar spa POS systems

    Familiarity with massage, skincare, or spa environments

    Experience working within a franchise model

    Who We Are

    Massage Heights/ Heights Wellness is a U.S. and Canadian franchise dedicated to creating Retreats where people feel valued, supported, and inspired. Our locally owned locations offer therapeutic massage and skincare services in beautiful, calming environments. We’re committed to helping our Members, guests, and team members live healthier, more balanced lives.

    Our Values

    Loyal

    Authentic

    Passionate

    Diligent