We are a premium Home Care company that is rapidly expanding in the Bay Area. Are you looking for a positive, kind, people oriented culture where we strive on providing the best care for our clients while providing opportunities for career growth? Look no further. Assisting Hands Home Care of Fremont is rapidly growing and we are looking to hire top candidates like you.
Description: The Recruiter & Staffing Coordinator has responsibility for recruiting, staffing, scheduling and overall office administration for Assisting Hands® Fremont. The Recruiter & Staffing Coordinator recruits caregivers, matches caregivers with clients and coordinates caregiver schedules. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Recruiter & Staffing Coordinator will participate as part of the office staff in on-call caregiver rotation as needed. They will also respond to inquiries from prospective clients and perform intakes. Please review the duties and requirements below before applying.
Benefits: Sign on bonus Competitive Pay Benefits (401k, Health, Vision, Dental) Paid Time Off Employee Appreciation Days
Education: High School Diploma/GED required; CNA in good standing preferred
Qualifications: Excellent telephone and interpersonal skills. Must be well-organized and have good attention to detail. This position requires at least 2 years of experience of staffing in home care or home health care setting. Experience in senior service setting required. Must be a good problem solver and able to work independently. Must be local to the San Francisco Bay Area area to apply.
Reports to: Administrator
Primary Duties:
Responsible for recruiting and hiring of caregivers.
Matches appropriate caregivers to cases based on personality, availability, and skill set.
Makes sure that all cases are covered and arranges for substitute/back-up coverage as necessary.
Handles/resolves caregiver issues, problems and scheduling changes.
Provides information about services to prospective clients.
Responsible for maintaining client files and keeping them up to date.
Responsible for verifying authorization of services with payors.
Serves as the point of contact for clients, caregivers and case managers
Counsels caregivers regarding attendance or performance issues.
Works closely with Business Manager to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.
Participates in on-call rotation as needed.
Hours: Full time. 8:30 AM – 5:30 PM, Monday through Friday
Work Location: Newark, CA 94560