POSITION: Associate, Client Services

LOCATION: Lower East Side, NYC (Hybrid, 3 days in office)

EMPLOYMENT STATUS: Full Time

SALARY: $69,000 – $75,000

REPORTS TO: Senior Manager/Manager, Client Services

POSITION SUMMARY

Fohr, an influencer marketing platform and full-service agency in NYC, is currently seeking a full-time Associate to join our dynamic client services team.

At Fohr, an Associate is our most junior position on our Campaigns team, providing end-to-end service to brand clients and working directly with influencers and their teams. An Associate is someone with some previous professional experience, preferably in a marketing/influencer role, who is looking to learn and grow as a client partner and campaign manager.

The Associate supports various elements of campaign execution, working for, or in collaboration with, senior members of the team. Associates will be exposed to and/or trained in every step of the campaign lifecycle: influencer identification, negotiations and contracting, briefing and content management, usage and exclusivity, invoicing, monitoring and reporting. In this role, they are responsible for meeting project goals by executing against the strategy within the agreed-upon time, scope, budget, and resources as an individual contributor.

The associate plays a large role in influencer identification, learning how to create a strategic campaign list and accompanying rationale. Once the campaign begins, they have direct influencer contact and ensure influencers are onboarded and briefed, have what they need to succeed, understand Fohr's technology, maintain their contract elements, and provide any necessary results. The Associate is expected to track results in real-time, maintaining web reports, and knows where each element of their campaign is at any given moment.

The Associate is expected to become fully versed in Fohr's proprietary tools and stay up to date on any advancements. In this role, the Associate must become proficient in campaign KPIs and how they are measured and achieved and should begin to be able to articulate how to approach an influencer list / campaign recap that supports the business goals. The Associate should become comfortable presenting weekly and at the end of a campaign on what happened and why.

The Associate supports in client management, with direct contact, through taking internal meeting notes, preparing client meetings, creating client-facing recaps, updating content and budget trackers, ensuring timelines are maintained, delivering content and related notes, and preparing campaign results/contributing to reports. They will aid in project management of campaigns through meeting coordination, timeline maintenance, and assigning next steps.

While this role has much oversight, it is expected that Associates learn quickly and build on prior experience. It is also expected that there is a high level of ownership and accountability, and that the Associate delivers error-free work. In this role, the Associate should hone their ability to plan and anticipate client/influencer needs and questions and bring thoughtful solutions to the team.

This role is expected to last 1-4 years and has a growth trajectory towards Senior Associate. The Associate role begins to transition to a Senior Associate role when the Associate demonstrates consistent self-motivated effort and results, at a high volume, within an advanced level of campaign and client complexity. This role is about gaining a fundamental understanding of the space, various perspectives and experiences as it relates to the variables of execution and partnership, and a strong understanding of Fohr's way of servicing clients.

ABOUT THE ROLE

• You are responsible for following processes of collaboration with our cross functional teams to deliver an excellent client experience to retain business
• You will operate with humility, are consistently open to feedback and personal professional growth
• You assume positive intent when interfacing with internal and external partners
• You show an ability to creative problem solve and bring a high level of curiosity to all that you do/learn
• You will learn how to identify opportunities and spot oncoming challenges early to partner with senior team members to navigate each
• You will begin to understand how each element of the campaign process relates to the next and begin to communicate to various audiences
• You understand campaign measurement and show a high level of dedication to developing an ability to draw insights from the metrics
• You are an active student of marketing, learning the marketing mix that Influencer plays into
• You are excited about influencer marketing and continue to study best practices in the space
• You are responsible for understanding Fohr's influencer POV and stay in tune with all marketing activity
• Influencer marketing is inherently human-first, and as such, Fohr is an extremely social company. This role is expected to participate in all influencer/client/team-facing events and contribute to company initiatives.

ABOUT YOU

• 1-3 years agency marketing experience
• Ideally have Influencer/talent experience
• Experience as an individual contributor
• Some experience in all required tasks associated with the role: budgets/timelines, talent/influencer contracting, content briefing and review, reporting/campaign analysis
• Strong written and verbal communication skills
• Proficiency in Google Suite and Microsoft Office required; Slack, Pitch.com preferred
• Active on social media (TikTok, Instagram)
• Must be extremely personable and easily relate to others
• Writing examples and presentations may be requested
• References required (preferred: client, supervisor)

ABOUT US

Fohr is the original influencer advertising agency. Thirteen years ago, we launched the world's first influencer platform. Today, we're creating industry-leading campaigns for brands like The RealReal, DICK'S Sporting Goods, Sol de Janeiro, Calvin Klein, Olly Nutrition, Aerie, and more than 50 others.

Based on the Lower East Side of NYC, our team of ~75 people combines deep expertise with proprietary technology. Over 300,000 creators have joined our platform, enabling us to deliver creative, insight-led, and effective work for our clients.

We believe influencer and creator marketing will become the dominant form of brand communication within the next five years—and our mission is to accelerate the shift of advertising power from platforms to people.

We were proud to be named one of TIME's Fastest Growing Companies in 2024, awarded Hyer Breakthrough Culture Award in 2025, and named one of FastCo's Most Innovative Places to Work in 2025.

Fohr is proudly independent, and we're building a company that attracts, supports, and retains the very best people in the industry.

FOHR VALUES

Everything we do is rooted in our Fohr Values:

• Excellence – We strive not just for our best, but for a level beyond that high mark.
• Individuality – We have a Fohr way of doing things. Thinking differently is in our DNA.
• Curiosity – We seek to understand the things we don't agree with, we investigate ideas before discarding them, and we question the status quo instead of following it.
• Ownership – We are dependable and deliver on expectations.
• Camaraderie – We look to build meaningful relationships in the workplace.
• Optimism – We believe deeply in the potential of our colleagues and clients and give the support and encouragement needed to reach that potential.

EQUAL OPPORTUNITY STATEMENT

Fohr is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local laws.