Associate Director of Project Coordination
Benefits:
Company shirts
Company cell phone/cell phone allowance
Medical, Dental and Vision Benefits
Opportunity for advancement
Paid time off
Training & development
401(k)
401(k) matching
Competitive salary
Does this sound like you?
Associate Director of Construction Project Coordination $70,000 - $80,000 per year
We are seeking a highly organized, strategic, and proactive Associate Director of Construction Project Coordination to lead our project coordination teams. In this critical leadership role, you will oversee the full lifecycle of our property restoration and mitigation projects. You will ensure seamless communication between Project Managers, field technicians, insurance adjusters, and third-party administrators (TPAs).
What you'll do:
Team Leadership and Development
Lead and coach Project Coordinators.
Set clear performance goals and KPIs.
Conduct performance reviews, coaching, hiring and onboarding for Project Coordinators
Build and maintain strong working relationships with internal teams, clients, vendors, and insurance partners
Manage on-call schedules and after-hours support.
Oversee scheduling coordination across teams, subcontractors, equipment, and materials at a portfolio level
Process and Portfolio Oversight
Enforce project workflows and company systems.
Audit project documentation practices to ensure files remain accurate, complete, real-time, and audit-ready across the portfolio
Monitor project progress and fix bottlenecks.
Review cost tracking and regulatory rules.
Identify inefficiencies and lead continuous process improvement initiatives.
Problem Solving and Relations
Handle complex scheduling and insurance issues.
Build ties with clients, vendors, and internal teams.
Report team performance, trends, and risks to the Director of Coordination on a regular cadence
Ensure team-wide compliance with regulatory, and insurance-related requirements
Establish and enforce escalation protocols for delays, discrepancies, or customer concerns
What You Bring
Proven experience leading, coaching, and developing a team of coordinators or similar operational staff
A strong track record of building, enforcing, and improving structured processes and systems
High attention to detail and an unwavering commitment to accuracy across a full portfolio of projects
Ability to manage competing priorities across multiple teams while keeping everyone organized and on track
Excellent communication, coordination, and relationship-management skills across multiple stakeholders
5+ years of experience in project coordination, operations, or administrative leadership, including 2+ years in a supervisory or team-lead role
Comfort operating in a fast-paced, high-accountability environment
Experience in restoration, construction, or similar industries strongly preferred
Experience developing or refining SOPs and process documentation is a plus
What Success Looks Like
The coordination team consistently produces projects that are well-documented, organized, and audit-ready
Deadlines are met across the portfolio, and issues are escalated early—not after the fact
Project Coordinators are engaged, coached, and growing in their roles
Teams and clients stay informed and aligned across every project
Processes are followed consistently, refined proactively, and scaled effectively across the team
Why Join our Team
Be part of a company with a strong reputation and purpose-driven work
Step into a leadership role within a structured, process-focused environment
Shape the coordination function alongside the Director of Coordination
Work alongside teams that value accountability, communication, and execution
Make a real impact during critical moments for customers, while developing the people who serve them
Reasonable Accommodation for Disability
Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
Disclaimer
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.