Job Description

The Associate, Grower Services and Communication supports the Grower Services function by coordinating initiatives, synthesizing information, and delivering clear, timely communications that strengthen grower relationships and enable informed decision-making by leadership.

This role plays a critical part in connecting operational activity, grower feedback, and data inputs into coherent updates, insights, and narratives for both internal and external audiences. The Associate works closely with Grower Services leadership and cross-functional partners to support planning, execute programs and events, and ensure a consistent, high-quality grower experience.

The position requires strong judgment, organization, communication skills, and a customer-service mindset, balancing strategic support work with hands-on execution across multiple priorities.

Grower Services Support & Insight Synthesis

• Support Grower Services leadership by gathering, organizing, and synthesizing grower data, feedback, and operational updates
• Prepare and present clear summaries and materials that highlight grower status, trends, risks, and key considerations to support leadership planning and decision-making
• Translate complex or technical information into accessible, executive-ready insights and narratives
• Proactively surface patterns, observations, and questions that help inform next steps and priorities

Communications & Storytelling

• Responsible for the development, coordination, and dissemination of grower-facing communications, including newsletters, letters, updates, and seasonal or harvest-related messaging
• Prepare presentations, decks, and written updates for senior and executive leadership
• Ensure communications are accurate, timely, audience-appropriate, and aligned with business priorities
• Deliver consistent messaging with consistency and clarity across all grower and leadership communications

Cross-Functional Coordination

• Partner with Marketing, Operations, Plant teams, and other stakeholders to collect inputs, align messaging, and support execution of grower-related initiatives
• Manage and execute cross-functional activities to ensure projects move forward smoothly and deadlines are met
• Act as a reliable point of connection between teams to support shared goals

Program, Event & Project Support

• Lead planning and execution of grower meetings, events, educational sessions, and field activities, including logistics and onsite coordination
• Manage time-sensitive initiatives such as harvest communications, ensuring information is accurate and distributed through appropriate channels
• Manage multiple concurrent projects, balancing priorities while maintaining attention to detail and follow-through

Grower Experience & Customer Service

• Maintain regular communication with growers, farm managers, and internal teams to support a positive, responsive grower experience
• Responsible for customer service inquiries, issue tracking, and follow-up to ensure timely resolution
• Monitor feedback from surveys or service interactions to help identify opportunities for improvement
• Support CRM updates and documentation to keep grower information organized and accessible
• Oversee daily operations of the grower store, ensuring products and supplies are available to meet grower needs

Qualifications

Education

• Bachelor’s degree in Communications, Business, Marketing, Agriculture, Operations, or a related field, or equivalent practical experience

Experience

• 3–5 years of relevant experience in a role involving communications, program and event coordination, operations support, client services, or cross-functional project work
• Experience working in agriculture, food systems, manufacturing, or similarly complex operational environments, preferred
• Working knowledge of Salesforce a plus

What Success Looks Like in This Role

• Leadership has clear, timely visibility into grower status, trends, and key developments
• Growers receive consistent, accurate, and thoughtful communication
• Events, communications, and projects are well-coordinated and executed
• Cross-functional partners experience the role as organized, responsive, and reliable
• Grower feedback and service interactions are captured and reflected in continuous improvement efforts

** Pay Range: $80,000.00 - $100,000.00. Final compensation will be dependent upon skills & experience.**

Additional Information

Quality of Life in the Central Valley:

Framed by the Sierra Nevada to the east and the Coast Ranges to the west, California's Central Valley is one of the world's most productive agricultural regions and the base of The Wonderful Company's agricultural operations. This vast area enjoys a moderate climate and offers residents a high quality of life, low cost of living, and a host of diverse cultural and recreational activities. From wine tasting and hiking to rafting, fishing, skiing, and surfing -- all within a two-hour drive -- the family-friendly Central Valley has much to offer.

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