Job Description

The Associate Manager, Licensing & Compliance is responsible for supporting Universal Studios Hollywood and Universal CityWalk in obtaining, maintaining, and tracking all required licenses and permits necessary for business operations. This position ensures compliance with applicable Los Angeles County, City of Los Angeles, and California state regulations related to liquor, amusement, entertainment, and charitable solicitation activities. The Associate Manager, Licensing & Compliance serves as a central resource for internal departments and partners, ensuring accurate documentation, timely renewals, and alignment with all regulatory requirements.

This position supports all Universal Studios Hollywood and CityWalk operational areas subject to licensing requirements, including food and beverage, attractions, entertainment, and charitable activities. The role ensures all operations remain in good standing with applicable agencies and that compliance practices are consistently applied across the business. The position may require off-site assignments with L.A. County agencies and others.

Responsibilities

License Acquisition & Renewal

• Prepare, submit, and monitor applications for all required business licenses and permits, including but not limited to:
  • Liquor licenses – California Department of Alcoholic Beverage Control (in coordination with zoning and land use requirements)
  • Scanner/point-of-sale licenses – Los Angeles County Treasurer & Tax Collector
  • Ride and Amusement Device Mechanical Ride Business Licenses
  • Entertainment licenses – County and, as necessary, City of Los Angeles
  • Music PRO licenses – ASCAP, BMI, SESAC, etc.
  • Charitable solicitation registrations – for Discover A Star Foundation (LA County Registrar-Recorder/County Clerk and City of Los Angeles Office of Finance)
• Coordinate with internal departments, including Operations, Legal, Food & Beverage, Attractions, Entertainment, Events, and Human Resources, to gather documentation and ensure all requirements are met.
• Submit renewals well before expiration deadlines to prevent any lapse in licensure or operational disruption.

Compliance Tracking

• Track and interpret changes to Los Angeles County ordinances, City of Los Angeles codes, and California state regulations that impact health, liquor, entertainment, charitable solicitation, and amusement operations.
• Serve as liaison with regulatory agencies and industry licensing organizations to ensure continued compliance and effective communication.
• Supply all tracking items for active licenses, permits, expiration dates, renewal timelines, and associated fees to Legal Coordinator for upkeep and manage in Universal contracts databases.

Training & Support

• Develop and deliver training materials and sessions for internal departments, tenants, franchisees, and operators on licensing requirements within unincorporated Los Angeles County.
• Provide guidance and support to the Discover A Star Foundation on charitable solicitation compliance and reporting.
• Create user-friendly reference guides, checklists, and SOPs that simplify complex licensing processes.
• Conduct workshops, webinars, and consultations to reinforce understanding of regulatory obligations.
• Provide additional support, as needed, to the Senior Manager, Leasing, and the UDX new ventures initiatives (e.g., license tracking, etc.).

Documentation & Reporting

• Maintain accurate and organized digital and physical records of all license applications, approvals, renewals, and agency correspondence.
• Provide regular compliance reports, renewal status updates, and tracking summaries to USH and CityWalk partners as needed.
• Develop, document, and update Standard Operating Procedures (SOPs) reflecting current licensing processes and regulatory requirements.

Qualifications

Basic Requirements:

• Bachelor’s degree in Business Administration, Public Administration, Legal Studies, or related field preferred.
• 2+ years of experience in licensing, permitting, compliance, or regulatory affairs.

Desired Characteristics:

• Experience with Los Angeles County and City of Los Angeles licensing processes strongly preferred.
• Detail-oriented, proactive, and highly accountable.
• Skilled in managing multiple priorities across high-risk license categories.
• Strong relationship management and client service orientation.
• Adaptable to changing regulations and business needs.
• Collaborative team player with a commitment to operational excellence and compliance integrity.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and compliance tracking systems preferred.

Additional Requirements:

• Hybrid : This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000-$90,000

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.