WHY WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 8,000 individuals and closed nearly $14 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the eleventh consecutive year!

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today!

WHAT WILL YOU BE DOING?

The Fellowship Program’s Associate Network Administrator installs, troubleshoots, and maintains the data communication (mainframe, local area, and wide area networks) and telecommunication networks. Serves as technical specialist responsible for, monitoring, operating, and troubleshooting network and security status of any component comprising the assigned customer’s networks, systems, and software. Works as a member of the Network Operations and Security Center (NOSC) team providing 24x7 operations and security monitoring for client.

RESPONSIBILITIES:

• Installs, maintains, troubleshoots, and assists in researching, planning, designing, and optimizing the data communication and telecommunication networks, which includes mainframe networks, local area networks (LAN), wide area networks (WAN), data and telecommunication cabling systems (coax, twisted-pair, fiber optic and wireless), telephone equipment and PBX systems. Participates in the integration of various corporate networks to create a seamless environment.

• Perform pro-active monitoring of system and network element alarms and alerts to identify those components/elements that may lead to, or already are causing degradation or failure.

• Perform security monitoring and management, fault isolation and diagnostic functions to include determination and execution of corrective actions on a real-time basis. Use network and system management platforms to remotely access and analyze systems, nodes, and devices to identify resolutions to correct anomalies.

• Troubleshoots PC, technical workstation, terminal, printer, control unit, modem, multiplexer, telephone, fax and PBX system problems, and standard supported PC software (operating systems as well as application software).

• Provides training to the Desktop Services and other staff regarding data and telecommunication issues and provides support to assigned customer in troubleshooting communication systems.

• Maintains inventory in conjunction with the Desktop Services Section of installed hardware and software and insures adequate maintenance coverage.

• Document data and telecommunication networks, network servers, software, and service configurations. Update and maintains configuration tables and drawings. Maintains up-to-date knowledge of IT, security, telecommunications, products, trends, and directions.

• Analyze network traffic data, throughput, reliability, and other characteristics related to efficient operation and support of networks and systems.

• Identifies and evaluates hardware and software, and recommends standards and procedures. This involves contacts with vendors and other corporations, participating in inter-divisional teams, and individual research and development.

KNOWLEDGE REQUIREMENTS:

• Knowledge of a wide range of communications concepts, principles and practices as well as understanding of communications equipment including: IP routers, switches, firewalls, Local and Wide Area Network (LAN/WAN) components and other communications-oriented sub systems.

• Knowledge of the principles of information technology normally acquired through college level courses or equivalent experience.

• Knowledge of trouble ticketing systems and performance/trend analysis tools.

• Knowledge of other major areas of telecommunications such as cryptographic systems, computer security and access control systems/procedures.

• Knowledge of data and telecommunications hardware, software, including supported software and network configurations.

• Knowledge of supported personal computer (PC) and technical workstation system and application software.

• Working knowledge of IBM’s operating system and data communications concepts and operation.

• Working knowledge of network operating systems (e.g., Windows 95/98, Windows NT).

EXPERIENCE AND SKILLS REQUIREMENTS:

• Technical training and interest in continuing to develop their skills with data and telecommunications hardware and network installation, administration, and troubleshooting.

• Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.

• Ability to effectively communicate with peers, users and management using verbal and written communication.

• Analytical, organizational, and conceptual skills capable of handling multiple tasks and assignments simultaneously.

• Strong interpersonal skills to influence and persuade various groups or individuals.

• Aptitude for learning with ability to identify problems and desire to find solution.

• Experience with network installation, administration and troubleshooting a plus.

Position Location: Honolulu, HI

Some WWT customers have a COVID-19 vaccine requirement. In order to work on projects for these customers, employees must be fully vaccinated or have an appropriate religious or medical accommodation.

Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

World Wide Technology, Inc. offers excellent benefits and competitive compensation. Visit our company web page at www.wwt.com for more information.

Equal Opportunity Employer Minorities/Women/Veterans/Differently abled

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.