Howmet Fastening Systems is looking for an Associate Supply Chain Analyst in our Sales/Marketing Department. This role performs all Supply Chain Analyst activities including: processing customer demand (via purchase orders, customer portals, or EDI communication), responding to new & existing customer supply chain actions, and addressing customer questions/concerns appropriately. This position is preferred to be based in our Waco, TX plant but can be flexible.
KEY RESPONSIBILITIES:
Provides timely and professional service to assigned customer or distributor accounts using appropriate processes and communication channels
Works closely with Senior Supply Chain Analysts and the Customer Supply Chain Supervisor to ensure that customer needs are understood and reflected in customer-specific process documentation
Receives, enters and edits sales orders and changes thereto in accordance with company procedures
Checks stock and future production for customers and distributors
Answers general inquiries concerning open orders, from work in process to logistics
Receives, responds to and routes requests for quotations as appropriate
Receives, responds to and routes requests for technical information, sales literature, material certifications and returned material
Uses knowledge of product, availability and customer need to best fill the order, coordinates with appropriate internal resources to answer more advanced questions
Researches customer charge-backs and administers appropriate actions
Works to improve knowledge of product and processes on a continual basis
Advises Marketing Department and field sales representatives of significant information learned in customer correspondence
Ensures that all work activities are performed in accordance with established safety and environmental standards
Communicates professionally and effectively with all levels of external and internal business partners
Continuously seeks improved techniques for performing job duties and engages with peers to learn and share best practices as they emerge
Maintains full compliance with Company policies and procedures and conducts all activities in accordance with the company Code of Conduct
Performs other duties as assigned
SKILLS:
Good professional communication skills
Problem solving skills
Good organizational skills
Ability to work independently
Strong computer and business software skills, with an emphasis in Excel
QUALIFICATIONS BASIC QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
Howmet Aerospace Inc. is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, and titanium structural parts necessary for mission-critical performance and efficiency in aerospace and defense applications, as well as forged wheels for commercial transportation. With nearly 1,150 granted and pending patents, our differentiated technologies enable lighter, more fuel-efficient aircraft to operate with a lower carbon footprint.
We nurture an inclusive, respectful and values-based company culture, where employees are comfortable being their authentic selves. When they speak, we listen. When they act, we support. When they achieve, we recognize.