Job Description

What You’ll Do

This role facilitates core functions within WVPA’s Operations Center to ensure the safe and reliable delivery of energy to our members. You will be a central contact point, coordinating communication between Investor-Owned Utilities (IOUs), WVPA members, and our operations team to maintain efficient and secure energy distribution. This role requires handling real-time monitoring and control systems, supporting system operators, and managing communication during planned and unplanned events.

Key Responsibilities

• Obtain NERC certification as a Transmission Operator or Reliability Coordinator and PJM Transmission Owner Operator certification within 9 months of hire.
• Serve as the primary contact for IOU/member communication, ensuring seamless restoration of service in planned and emergency situations.
• Maintain clear, professional communication with IOUs, REMC member staff, and WVPA personnel for various outage scenarios, using three-part communication for operational activities.
• Monitor transmission and distribution systems using EMS (Energy Management System) and SCADA (Supervisory Control and Data Acquisition) systems.
• Develop and implement operational procedures in line with member cooperatives and IOUs.
• Ensure compliance with NERC reliability standards, the National Electric Safety Code, and Good Utility Practice.
• Coordinate system outage schedules and operational activities, including the use of mobile substations during planned or emergency events.
• Monitor storm activities and support the Operations Center as needed.

Qualifications

• Associate degree in Engineering or a technical field, or an equivalent combination of education and experience.
• Preferred experience working in an Operations Center, operating or managing transmission/substation equipment.
• Knowledge of electric power system reliability standards is preferred.
• Ability to obtain NERC and PJM certifications within nine months of hire.

Additional Information

Candidates will be hired into the System Operator classification (Associate, I, II, Senior) that aligns with their years of experience, certifications, and qualifications.

Office-based role with a rotating 12-hour shift schedule, including nights, weekends, and holidays in a 24/7/365 environment.

All your information will be kept confidential according to EEO guidelines.