Job Description

We are seeking a Technical Business Analyst who will work alongside the engineering team, supporting client implementations of our clinical decision support platform, NICUtrition. Domain expertise will be developed on the job, with client interaction and project management skills being put into use. This role will also support internal data curation, analysis, and reporting, as well as support sales and account management with customer demos, meetings, and training.

IMPLEMENTATION SUPPORT:

• Exhibit a high degree of proficiency for existing clinical workflow and documentation and quickly develops proficiency for application of the NICUtrition platform.

• Capture and process customer data, including cleansing, data entry, verification, filing, and protection of information.

• Analyze clinical data to align to client workflow and ensure that technical documentation and reports are processed.

• Assists VP Operations in developing logical, detail-oriented project plans and estimates, including implementation timeframe, resources estimates.

• Provide quality assurance and technical documentation for development of applications.

• Finalizes all documentation of procedures, standards, and methodologies for the proper maintenance of databases and transfers of data.

DATA ANALYSIS AND REPORTING:

• Process clinical data, including entry, verification, filing, and protection of information.

• Organize and analyze clinical data to prepare for use in future machine learning models.

• Ensure proper documentation of database, source files, ontologies, measurements, and calculations.

OPERATIONS AND SALES SUPPORT:

• Communicate with medical personnel to determine clinical needs, data interpretation, and other requirements.

• Workflow analysis, requirements gathering, and documentation for internal design and future development projects.

• Support sales efforts internally and externally, provide product demos and training, as needed.

• Train hospital and medical staff on how to use the application and document data correctly for future analysis.

Qualifications

• 2-3 years prior experience as a technical or business analyst or consulting, specifically performing business optimization, problem-solving, and strategic solutioning, with healthcare/nutrition industry experience a plus.

• Bachelor’s degree in STEM discipline or a healthcare-related field.

• You must be vaccinated for employment consideration.

• Ability to work dynamically with frequently changing timelines/priorities.

• Strong attention to detail and excellent problem-solving skills.

• Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams.

• Participates as an active and contributing team member in meetings.

• Familiarity with both lean and agile methodologies, Jira, and Confluence.

• A desire to participate in the feature specification and application design process. Create clear requirements, document and support test criteria and participate in quality management to include application quality assurance.

  • Statistical experience desired.

  • Scripting/templating language {{Python, JavaScript, JINJA}} a significant plus.

  • Excel and general MS Office experience is a must.

Additional Information

All your information will be kept confidential according to EEO guidelines.

THE VIDEO BELOW THAT PROVIDES A BRIEF OVERVIEW OF THE PROBLEM WE ARE SOLVING: