Job Description

WHAT THIS JOB ENTAILS: 

The Data Center Technician III is responsible for the installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations & troubleshooting.

SCOPE: 

·       Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions

·       Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members.

YOUR ROLES AND RESPONSIBILITIES:

·       Responsible for installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center. 

·       Confirm and label devices, rack and cables.

·       Install, replace, troubleshoot physical networking cables/optics (AOC, DAC, fiber, ethernet, SFP, QSFP).

·       Prioritize server repairs through a ticketing system, including performing power cycles, basic hardware troubleshooting, and replacing failed server components.

·       Perform repair validation/basic diagnosis through Linux.

·       Point of contact/escort for external vendor technicians.

·       Assist with inventory and asset management.

·       Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

REQUIRED QUALIFICATIONS/SKILLS:

·       High school diploma or general education degree (GED) and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience

·       Prior experience working in large scale Data Centers.

·       Basic knowledge of Linux and server hardware repairs.

·       Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

·       Excellent verbal and written communication skills in English.

·       Ability to respond to any On-Call request within 1 hour, while on-call. 

·       Experience cabling systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards.

·       Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber.

·       Proven ability to adapt to changing priorities, conditions, and circumstances.

·       Strong organization skills.

·       Working knowledge of computer hardware.

·       Understanding of networking components and infrastructures. 

·       Knowledge of copper and fiber testers.

·       Excellent troubleshooting skills.

·       Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage). 

·       Experience with cable management and knowledge of how to run fiber and copper in a data center. 

·       Knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies. 

·       Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified). 

·       Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc. 

·       Ability to learn new software.

·       Must provide own transportation to work locations. 

PREFERRED QUALIFICATIONS: 

CERTIFICATIONS IN DATA CENTER TECHNOLOGIES ARE DESIRED 

·       Hands on experience in electrical, HVAC, and data center infrastructures

·       Working knowledge of networking components and infrastructures, including Wi-Fi

PHYSICAL DEMAND & WORK ENVIRONMENT:

·       Physically assist in moving and racking equipment. 

·       Able to safely lift and move a minimum of fifty (50) pounds 

·       Must have the ability to perform office-related tasks which may include prolonged sitting or standing

·       Must have the ability to move from place to place within an office environment

·       Must be able to use a computer

·       Must have the ability to communicate effectively 

·       Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

WHAT CAN ASTREYA OFFER YOU?

·       Employment in the fast-growing IT space providing you with a variety of career options

·       Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network

·       Introduction to new ways of working and awesome technologies

·       Career paths to help you establish where you want to go

·       Focus on internal promotion and internal mobility - we love to build teams from within

·       Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace

·       Education Assistance

·       Dedicated management to provide you with on point leadership and care

·       Numerous on the job perks

·       Market competitive compensation and insurance, health and wellness benefits 

Additional Information Astreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law.