Job Description
We are seeking a Customer Service Representatives for our Call Center to join our team! You will be responsible for helping customers by providing product and service information and resolving issues.
APPLY NOW!! WWW.ATENTOJOBS.COM OR CLICK THE LINK http://hireiq.ly/go/83ddKVrtdv8W
Interested in getting to know our call center? Go to www.atento.com and learn more about us!!
Responsibilities: -Handle customer inquiries and complaints -Provide information about the products and services -Resolve product issues and concerns -Document and update customer records based on interactions -Develop and maintain a knowledge base of the evolving products and services Qualifications: -Previous experience in customer service, sales, or other related fields -Ability to build rapport with clients -Ability to prioritize and multitask -Positive and professional demeanor -Excellent written and verbal communication skills Why Work Here:
Company Description
Atento is a multinational Customer Relationship Management (CRM) company in the Business Process Outsourcing (BPO) sector, leader in Latin America and the second largest company of its kind in the world in terms of revenue. From 1999, the company has developed its business model in 16 countries where it employs over 150,000. Atento has over 500 clients to whom it delivers a wide range of high quality, agile and efficient services through multichannel platforms. Its blue-chip clients are leaders in such varied sectors as telecommunications, banking, transport, insurance and public administration among others. Specialties SAC, BPO, CRM, Contact Center, Back Office, Cobranza, Customer Management