Are you a perfectionist with experience in combining applications, business policies, and System architecture?  Do you enjoy taking ownership of projects and driving them to completion? Do you love finding creative solutions to problems? If you answered "yes" to these questions then we want to talk to you!

Specialized is seeking a motivated and talented Business Systems Analyst to join our S-Digital team in Morgan Hill, CA. In this role you will be reporting to the Technical Program Manager on the S-Digital team and will be part of the core team responsible for designing, building and maintaining the Salesforce platform and related technologies. The role will work with developers to create the functional specifications that meet the business's requirements, serve as a subject matter expert to the developers building those functions, and work with the QA team to test the developed functionality. To be successful in this role you must be comfortable wearing many hats and learning on the job! CRM experience and strong communication skills are also a must. You will have the opportunity to be exposed to a wide variety of best-of-class technologies and help accelerate the growth of our CRM platform. 

HOW YOU'LL MAKE A DIFFERENCE

• Collaborate with Business Leaders and Technical teams to design solutions within the Salesforce platform and ensure effective collaboration throughout all phases of development, testing and deployment
• Analyze functional and non-functional business requirements to create technical designs, data models, use cases, supportive analytics, gap analysis, project impact estimations, and deliver efficient enterprise application solutions for both standard and custom configurations
• Lead and manage the project from the discovery requirement phase until User Acceptance Testing (UAT) and go-live
• Assist with QA process to verify functional components match up to the expected outcome
• Establish and maintain productive and respectful relationships with other internal business and technology teams.
• Contribute to process documentation and training materials of new features, customized implementations and existing features
• Analyze and evaluate existing or proposed business systems and processes to implement improvements and opportunities that meet business unit objectives in large to enterprise wide processes.

WHAT YOU NEED TO WIN:

• Experience with agile methodologies within JIRA and Confluence
• Experience with Technical Writing for ticket creation among development teams 
• Excellent written and verbal communications skills; technical writing experience is a plus.
• Exceptional analytical skills with the ability to learn from teammates, analyze past projects and advise Leadership on how our CRM system can be improved using reusable or new technical solutions
•  Confidence in debugging and solutioning challenges during complex implementations 
• Strong self-initiative, interpersonal skills, and the flexibility to quickly synthesize new ideas and concepts.
• 3+ years of experience as a Business Analyst for a high growth technology company

WAYS TO STAND OUT FROM THE CROWD

• Self starter that sees problems, potential solutions, and is not afraid to step in and start working.
• Experience analyzing data and creating reports with database query experience, statistical and quantitative modeling (SQL & Tableau a plus)
• Excellent analytical and problem solving skills, combined with strong business judgment and an ability to present analysis in a clear and compelling manner
• Salesforce Admin experience a plus
• Salesforce QA experience a plus
• You are a passionate perfectionist with an ever positive, can-do attitude and a willingness to continue learning new skills
• You'll be a fun and enthusiastic teammate who enjoys a challenge and celebrates success.

 First and foremost, we are riders. We share the core belief that bikes change lives. From product development and operations, to finance and marketing - every role at Specialized contributes to a culture of sustainable, global growth and innovation. We are always looking for passionate people to join the team who are interested in learning and growing far above the scope of the position. You'll be challenged in many different ways and have a tremendous amount of opportunity. All with an eye towards growing people and expanding careers.

You'll be working alongside a passionate, driven team and there are some great benefits including daily lunch rides, onsite yoga classes, and all of the bagels your heart desires on Friday mornings. Come ride with us!

See what we are up to on LinkedIn, Instagram, and most importantly, our #DogsofSpecialized.