Athletes First is currently seeking an organized and detail-oriented Travel and Reservations Coordinator to add to our Client Relations Department.

Responsibilities:

• Support Client Relations Department with client travel requests and bookings, including, but not limited to airfare, car services, rental cars and accommodations

• Confirm all information before booking to ensure accuracy (including the spelling of each traveler's names and the dates/times of travel)

• Organize confirmed travel and send finalized itineraries prior to departure

• Serve as liaison between staff and outside travel agencies/concierge groups as necessary

• Manage system for travel credits/reimbursements

• Establish and maintain strong relationships with hotels, major rental property groups, car service providers, restaurants, etc.

• Book and manage reservation requests for restaurants, clubs, golf, etc.

• Provide support for any trip-related issues

• Maintain and update rolodex of industry contacts

• Multi-task to ensure that every matter is addressed timely and appropriately, always meeting deadlines, and taking the initiative to learn, practice and expand skills, all while attaining the client's objectives

• Proactively offer best options based on individual needs and requirements

• Demonstrate patience, empathy, understanding in all client interactions

• Work and adapt in a constantly changing, fast-paced environment

Requirements:

• General understanding of both domestic and international travel, including fares and pricing, available resources, and travel documentation requirements
• Passion for serving people
• Capable of maintaining a professional demeanor in stressful situations
• Exceptional communication skills
• Exceptional organizational skills
• Exceptional attention to detail
• Background in travel and/or hospitality
• Nights and/or weekend availability (as needed)
• High school diploma required
• Ability to work in Laguna Hills, CA office