Job Description

WHO WE ARE: 

THE ATLANTA COMMUNITY FOOD BANK IS WORKING TO END HUNGER IN OUR COMMUNITY WITH THE FOOD,  PEOPLE AND BIG IDEAS NEEDED SO THAT NO ONE WORRIES WHERE THEIR NEXT MEAL IS COMING FROM.  SINCE 1979, WE’VE BEEN PROVIDING FOOD FOR A GROWING NETWORK OF NONPROFIT PARTNERS – INCLUDING  FOOD PANTRIES, COMMUNITY KITCHENS, CHILD CARE CENTERS, NIGHT SHELTERS AND SENIOR CENTERS. WE  CURRENTLY SERVE MORE THAN 600 PARTNERS IN 29 COUNTIES ACROSS METRO ATLANTA AND NORTH GEORGIA. 

ABOUT THE ROLE: 

THE PRIMARY PURPOSE OF THE RETAIL SOURCING SUPERVISOR IS TO OVERSEE THE DAILY RESPONSIBILITIES OF THE RETAIL TEAM IN GROWING, BUILDING AND MAINTAINING RELATIONSHIPS WITH RETAIL PARTNERS TO ACQUIRE FOOD AND RESOURCES THAT CAN BE DISTRIBUTED TO THE COMMUNITY IN SUPPORT OF THE FOOD BANK’S MISSION. THE RETAIL SOURCING SUPERVISOR WILL DRIVE TO INCREASE RETAIL DONATIONS THROUGH ANALYZING DATA WHILE STRENGTHENING EXISTING DONOR AND AGENCY RELATIONSHIPS. THE RETAIL SOURCING SUPERVISOR WILL COLLABORATE WITH THE FOOD SOURCING MANAGER ON STRATEGIES TO REACH ANNUAL PRODUCT POUNDAGE GOALS BOTH LOCALLY AND NATIONALLY. THE RETAIL SOURCING SUPERVISOR WILL REPORT TO THE DIRECTOR OF SUPPLY.

WHAT YOU’LL DO: 

BUILDS AND NURTURES RELATIONSHIPS: 

• SUPERVISE THE ACFB RETAIL TEAM AND COACH THEIR INTERACTIONS WITH CURRENT RETAIL SOURCES, AGENCIES AND LOGISTICS RESOURCES.

• COORDINATE REGULARLY SCHEDULED CONTACTS FOR TEAM WITH, FOR SELF AND RETAIL COORDINATORS, TO RETAIL PARTNER STORE LOCATIONS AND ENABLED AGENCIES WITHIN ACFB SERVICE AREA TO SOLIDIFY RELATIONSHIPS AND  ENCOURAGE MAXIMUM DONATIONS.

• CULTIVATE NEW RETAIL DONORS, INCREASE THE DONATIONS OF EXISTING RETAIL DONORS, MAINTAIN AND STRENGTHEN ALL EXISTING RELATIONSHIPS INTERNAL AND EXTERNAL. 

• COLLABORATE WITH THE PARTNER RELATIONS TEAM TO IDENTIFY APPROPRIATE AGENCIES FOR PARTICIPATION IN THE RETAIL PROGRAM (ENABLED OR DROPOFF) BASED ON DEFINED GUIDELINES. 

• ANTICIPATE, MITIGATE AND RECOMMEND RESOLUTIONS FOR ISSUES THAT MAY ARISE BETWEEN RETAIL AND AGENCY ORGANIZATIONS

• MAINTAIN AND GROW RELATIONSHIPS WITH FEEDING AMERICA AND ALL RETAIL DONORS.

DATA AND ADMINISTRATION: 

• CREATE, ANALYZE AND DISTRIBUTE REPORTS AND MAINTAIN EXISTING DATA SPREADSHEETS, CHARTS, AND  GRAPHS WITH AN ACTION PLAN WHERE APPLICABLE.

• IDENTIFY OPPORTUNITIES TO OPTIMIZE AND INCREASE AGENCY ENABLED PICKUPS

• MONITOR AVAILABLE DONATION DATA TO ASSESS CHANGES IN DONATIONS AND REPORTING.  DRAFT RECOMMENDED ACTIONS BASED ON RELEVANT CAUSES.  

• ACTIVELY PARTICIPATE IN INTERNAL STAKEHOLDER MEETINGS TO SUPPORT PROCESS IMPROVEMENT AND COMPLIANCE TO PROGRAM & FOOD SAFETY GUIDELINES

• REPORT PROGRESS TO DIRECTOR OF SUPPLY ON METRICS AND UPCOMING RETAIL STORE

TRAINING 

• TRAIN TEAM MEMBERS ON PROCESSES, POLICIES AND JOB PERFORMANCE ROUTINES

• COORDINATE THE ONBOARDING OF NEW RETAIL PARTNERS AND NEW PARTICIPATING AGENCIES (ENABLED OR DROP OFFS) ON ACFB RETAIL PROGRAM POLICIES, PROCEDURES AND REPORTING.

• CONDUCT ANNUAL REFRESHER TRAINING, AND AS-NEEDED TRAINING ON POLICY & PROGRAM UPDATES

• RECOMMEND UPDATES AND SUPPORT SCHEDULED REVIEW OF THE RETAIL PROGRAM PARTICIPATION AGREEMENT, INCLUDING RECOMMENDING REMOVALS FROM THE PROGRAM.

• PARTICIPATE IN FEEDING AMERICA AND OTHER TRAINING AS NEEDED.

WHAT YOU’LL NEED: 

EDUCATION/CERTIFICATION 

• BACHELOR'S DEGREE OR EQUIVALENT EXPERIENCE 

EXPERIENCE 

• MINIMUM OF FOUR (4) YEARS OF RETAIL AND /OR DISTRIBUTOR SALES, CUSTOMER SERVICE, DONOR SOLICITATION OR RELATED EXPERIENCE

• EXPERIENCE IN LEADING, MOTIVATING AND/OR COORDINATING OTHERS

• DETAIL-ORIENTED WITH AN ABILITY TO PRIORITIZE AND PERFORM MULTIPLE TASKS CONCURRENTLY WITH MINIMAL SUPERVISION

• MUST HAVE GOOD FOLLOW-UP SKILLS AND THE ABILITY TO RESPOND TO CUSTOMERS IN A TIMELY MANNER

• ABILITY TO COLLABORATE WITH INTERNAL AND EXTERNAL CUSTOMERS

• ABILITY TO PROBLEM SOLVE, MAKE GOOD DECISIONS USING SOUND JUDGMENT

• EXCELLENT ORAL AND WRITTEN COMMUNICATION SKILLS

• ABILITY TO WORK WITH DIVERSE GROUPS OF PEOPLE

• PROFICIENCY IN MS OFFICE TOOLS, ESPECIALLY EXCEL.  

• GOOD DRIVING RECORD

COMPETENCIES 

• COMMUNICATION 

•  LEADERSHIP / PEOPLE & PROCESS MANAGEMENT

•  INITIATIVE 

•  COLLABORATION 

•  TIME MANAGEMENT SKILLS

EVEN BETTER IF YOU HAVE: 

• PRIOR SUPERVISORY EXPERIENCE

• THREE (3) TO FIVE (5) YEARS EXPERIENCE IN THE RETAIL FOOD INDUSTRY. 

• ADVANCED PROFICIENCY IN MS OFFICE

• NON-PROFIT WORK EXPERIENCE.

AND YOU'LL LOVE THIS POSITION IF: 

• YOU ARE BY NATURE - A QUICK LEARNER, DETAIL ORIENTED AND HAVE SUPER ORGANIZATIONAL SKILLS. 

• YOU ENJOY COMING UP WITH CREATIVE IDEAS AND SEEING THE RESULTS OF YOUR PLANS WHILE     WORKING IN A FUN TEAM ENVIRONMENT. 

• YOU ARE DETAIL ORIENTED AND HAVE THE ABILITY TO MULTITASK. 

•  HAVE RELIABLE TRANSPORTATION AND HAVE THE ABILITY FOR LOCAL TRAVEL 

•  YOU HAVE A PASSION FOR THE FOOD BANK’S MISSION.

THERE MAY BE SOME PHYSICAL DEMANDS AND TRAVEL: 

THE PHYSICAL DEMANDS AND WORK ENVIRONMENT CHARACTERISTICS DESCRIBED HERE ARE REPRESENTATIVE  OF THOSE THAT MUST BE MET BY AN EMPLOYEE TO SUCCESSFULLY PERFORM THE ESSENTIAL FUNCTIONS OF  THIS JOB. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO  PERFORM THE ESSENTIAL FUNCTIONS. 

• EMPLOYEES ARE ROUTINELY REQUIRED TO LIFT 30 LBS. 

REGULAR LOCAL TRAVEL, INCLUDING VISITS TO RETAIL STORE LOCATIONS, WILL BE EXPECTED ON A MONTHLY BASIS.

Company Description

The Atlanta Community Food Bank is a nonprofit organization supplying food and grocery items to over 600 partner agencies serving families and individuals in 29 metro Atlanta and North Georgia counties.