Coordinator, Sales & International Tourism
General Description The coordinator, sales and international tourism, is responsible for providing administrative support for multiple managers with selling and marketing Atlanta and Georgia as a destination to corporate groups, associations, trade shows and conventions utilizing greater than 1200 rooms on peak night. This individual also coordinates the sales team's participation with trade show exhibits and industry events while maintaining sales process logistics for designated trade show accounts, familiarization (FAM) trips and sales missions, as well as provide overall administrative support for the sales and international tourism departments. Responsibilities Sales -Qualify leads to include identification of group schedule, room night needs and convention center space -Send leads to hotels and convention center, execute appropriate follow up -Assist with preparing bid presentations for destination/site selections committee -Distribute definite booking and lost information to all parties involved in the lead process -Maintain schedule and travel itineraries for managers -Prepare sales kits -Coordinate logistics for Wednesday morning meetings Trade Show & Industry Events -Coordinate planning process for trade show and industry events (exhibit setup, collateral, etc.) -Organize pre-planning and post show meetings -Coordinate ACVB participation at industry events and trade shows -Assist in preparing sales presentations for domestic and international sales missions -Translate presentations and other collateral for sales missions and trade shows Familiarization Groups/Site Inspections -Coordinate planning process for international familiarization (FAM) tours (create itineraries, secure accommodations and services, etc.) -Follow up on post FAM requests and facilitate next steps in FAM trip business opportunities -Manage feedback and survey for post-FAM groups -Assist with coordinating customer site inspections (trade show sales) Administrative -Manage collection of all in-kind services and forms -Document all account details and activity in CRM -Assist with maintaining programs, projects, and department expenses according to ACVB guidelines -Manage requests for information and services from global accounts -Provide additional support department projects according to ACVB guidelines -Develop and maintain communications and written materials for the international department Other -Maintain a positive working relationship with ACVB members -Maintain current knowledge of member hotels (inventory), venues, restaurants, attractions, etc. -Attend ACVB, member, and hospitality related events as directed -Stay up-to-date with hospitality industry trends