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Legal Intake Specialist

Atlanta Family Law Group LLC

Legal Intake Specialist

Atlanta, GA
Paid
  • Responsibilities

    Are you someone who has achieved great results in sales? Do you have superb customer service skills? We are on the hunt for a knowledgeable Legal Intake Specialist to join us. As a Legal Intake Specialist, you will be responsible for introducing our firm to potential customers. You will need to rapidly grasp their requirements, build relationships with them and showcase the value of setting up a Paid consultation with Atlanta Family Law Group. Additionally, you will make sure all the necessary data is recorded precisely and swiftly. The best part is, you will not have to do any Prospecting or Cold Calling. Compensation: $65,000 (Base & commission included), Benefits, PTO. Competitive pay will be offered to you based on your qualifications and experience, plus commission. Responsibilities: • Conduct initial client intake interviews via phone • Collect and record client information, including personal details, case details, and relevant documentation • Determine the nature of each case and assign appropriate • Stressing the urgency & importance of dealing with legal issues Now • Answer client questions regarding legal services, procedures, and fees • Gather and organize client documentation • Maintain accurate and up-to-date client databases and case management systems • Collaborate with attorneys and legal staff to ensure smooth workflow and effective communication • Provide exceptional customer service and ensure client satisfaction throughout the intake process • Adhere to confidentiality and data protection policies at all times Qualifications: • Minimum of 2 years of sales experience with a proven record of success • Previous experience in a legal intake or client services role is preferred • Excellent communication and interpersonal skills • Strong attention to detail and ability to accurately record information • Familiarity with legal terminology and processes/or the ability to learn quickly • Proficiency in using case management software and other relevant tools • Ability to handle a high volume of client inquiries and prioritize tasks effectively • Strong organizational and time management skills • Ability to maintain professionalism and composure in high-pressure situations • Knowledge of data protection and confidentiality regulations Compensation: $45,000 - $48,000 base salary + commission

    • Conduct initial client intake interviews via phone • Collect and record client information, including personal details, case details, and relevant documentation • Determine the nature of each case and assign appropriate • Stressing the urgency & importance of dealing with legal issues Now • Answer client questions regarding legal services, procedures, and fees • Gather and organize client documentation • Maintain accurate and up-to-date client databases and case management systems • Collaborate with attorneys and legal staff to ensure smooth workflow and effective communication • Provide exceptional customer service and ensure client satisfaction throughout the intake process • Adhere to confidentiality and data protection policies at all times