Swim Program Supervisor

The primary focus of this position is staff development, shift supervision and maintaining high standards of our Learn-to-Swim program.

A Swim Program Supervisor is an essential part of our business, and we are looking for the right candidate that possesses leadership qualities, along with the drive and dedication to continuously improve the services we are providing for our customers.

Responsibilities:

Teaching and coaching all levels of our Swim Lesson program

Supervising pools and other areas to ensure safety and progress

Monitoring instructors and classes

Working closely with Swim Program Manager

Communicating with parents and children in positive and encouraging manner

Conducting shift meetings with staff as needed

Administering reports and paperwork as needed

Maintaining 100% customer satisfaction

Requirements:

Swim background, LG and WSI are preferred, not required

Effective communication skills; verbally and in writing while projecting a professional and positive image at all times.

Confident leadership skills

Positive customer service skills

Weekend commitment of Saturday or Sunday

Working Environment

Physical Effort - Swim program staff must stand and/or remain in a pool for a significant period of time without a break. Additional physical efforts may include walking, climbing stairs, bending over, reaching overhead, crouching, kneeling, balancing, pushing or pulling, lifting or carrying weighted items, repetitive use of hands, arms, legs, and hand/eye coordination.

Mental Effort - Must be confident in working with families, children and co-workers. Must possess excellent verbal and non-verbal communication skills. This includes problem solving, detail-focused, and confident decision-making skills.