Join a passionate and purpose-driven team of colleagues who contribute to Trustmark’s mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.  

Our IT team is looking for an APPLICATION SUPPORT ANALYST. In this position you will be responsible for support and development of existing applications for internal and external customers. You will work with other development resources to create new solutions but also to support existing applications and troubleshoot issues. In addition you will be working with subject matter experts from the Business and IT.

KEY ACCOUNTABILITIES:

New Development

• Analysis, design, and development and testing including full system design, estimating project hours and managing implementations.

Support and Development of Existing Applications

• Handles escalated problems with technical or process issues, both during normal and after hours.
• Provide problem analysis, measurement, and process methodology
• Work with offshore development team on an as needed basis

Administrative

• Interact with Business Partners, internal and external, to design/develop solutions for business needs
• Participate in team meetings and meetings with the business
• Stay up to date with emerging application technologies, policies and procedures to provide relevant architectural input and recommendations as needed.
• Other duties as needed/assigned

REQUIREMENTS:

Bachelor’s degree in Computer Science, a related field, or equivalent experience required

Required Technical Skills:

Understanding of Object Oriented principles

Java/.NET/C++

• Minimum 3 years of development experience using an Object Oriented Language
• Frameworks – Familiarity and usage of appropriate Object Oriented Frameworks.

Minimum of 3+ years Microsoft SQL Server

• Table Design
• Referential Integrity
• Stored Procedures

UI Design

Understanding of multi-tiered software architectures for business applications.

Previous experience supporting and maintaining legacy applications developed by other people preferred

Previous experience upgrading version of software or platforms under minimum supervision preferred

Prefer someone who has insurance industry knowledge and experience preferred

Experience with SOAP services preferred

Experience with Agile/Scrum methodologies preferred

Experience with Maven, Jenkins, Nexus preferred

Experience with DOJO preferred

Experience with Struts preferred

Eclipse or Rational Application Developer (RAD) IDEs preferred

Possesses excellent interpersonal and communications skills both verbal and written, good presence, strong team player, encouraging, diplomatic and flexible with the ability to listen well, be persistent and patient in endeavoring to fully understand customer needs preferred

Ability to work independently and make good decisions consistent with divisional objectives and handle conflict with minimal oversight preferred

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, or disability.

Required Skills Required Experience

• Bachelor’s degree preferred with 5-8 years of research administration experience.
• Knowledge of Federal regulations for sponsored research.
• Strong analytical ability as well as excellent written and oral communication skills. Excellent interpersonal skills and ability to interact with all levels of staff.
• Must be able to handle multiple competing priorities. Self-directed, team-oriented and customer focused
• Must be trusted with confidential information.
• Superior skills in Excel and other applications in Microsoft Office suite.
• Expert knowledge in SAP financial systems and BU financial applications preferred.

ABOUT SPH:

The mission of SPH is to improve the health of local, national and international populations, particularly the disadvantaged, underserved and vulnerable, through excellence and innovation in education, research and service. 

Our values drive what we do and how we do it. We are deeply committed to igniting positive change in the world. We seek to create a respectful, collaborative, diverse, and inclusive community within SPH, and to promote justice, human rights, and equity within and across our local and global communities. We are bold in our pursuit of knowledge that matters, creative in our pursuit of solutions, and innovative in our education. In all we do, it is our engagement with people, communities, and institutions in the world beyond our academic walls that leads to success.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.