About You: We are seeking a talented and motivated Customer Success Manager to join our remote team. If you are a proactive problem-solver, a great communicator, and thrive in a remote work environment, we would love to hear from you. And of course (because we're Atmosfy after all!) you absolutely love travel, discovering new restaurants, nightlife, and experiences. If this sounds like you then read on friend! About The Role: With a competitive salary range of $95,000 to $105,000, this position offers an exciting opportunity for someone who is passionate about ensuring customer satisfaction and driving business growth. As a Customer Success Manager, you will play a crucial role in building and maintaining strong relationships with our customers. Your primary focus will be to understand their needs, provide exceptional support, and ensure that they are maximizing the value of our products and services. With your expertise and dedication, you will contribute to the success of our customers and help them achieve their business objectives. Join our team at Atmosfy Corp and be part of a company that values collaboration, innovation, and the success of our customers. Responsibilities: What You'll Be Doing: • Build and maintain strong relationships with customers to ensure their success and satisfaction. • Proactively identify opportunities to upsell or cross-sell additional products or services to customers. • Serve as the primary point of contact for customers, addressing their inquiries, resolving issues, and providing timely and effective solutions. • Develop and implement customer success strategies and action plans to drive adoption, retention, and expansion of the customer base. • Collaborate with cross-functional teams to gather customer feedback, identify trends, and advocate for necessary improvements to enhance the customer experience. Qualifications: What We're Looking For: • Experience in Customer Service related roles. • Proven experience in customer success or account management roles. • Excellent communication and interpersonal skills. • Strong problem-solving and conflict-resolution abilities. • Ability to build and maintain strong relationships with clients. • Proficiency in using customer success management software and tools. Compensation: $95,000 - $105,000 yearly

• What You'll Be Doing: • Build and maintain strong relationships with customers to ensure their success and satisfaction. • Proactively identify opportunities to upsell or cross-sell additional products or services to customers. • Serve as the primary point of contact for customers, addressing their inquiries, resolving issues, and providing timely and effective solutions. • Develop and implement customer success strategies and action plans to drive adoption, retention, and expansion of the customer base. • Collaborate with cross-functional teams to gather customer feedback, identify trends, and advocate for necessary improvements to enhance the customer experience.