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IT Manager

A

Atomic Machines

IT Manager

Berkeley, CA
Full Time
Paid
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  • Responsibilities

    Job Description

    Atomic Machines is a well-funded early-stage technology startup with offices in Berkeley and Santa Clara, California. We have developed a novel direct-write laser micromachining MEMS fabrication process that enables ultra-low-cost manufacturing, rapid prototyping, and volume fabrication using a wide variety of materials. This, in turn, will transform the MEMS industry by enabling a vast array of new device types with the ability to go from concept to prototype and from prototype to scale manufacturing in real-time. We are utilizing our platform to develop truly unique MEMS devices and will ultimately open it to others. With the above as our starting point, we intend to continually push the boundaries of manufacturing capability with the long-term mission of ushering in the era of atomically precise manufacturing.

    Joining forces with us means becoming part of an incredibly talented, inventive and passionate multi-disciplinary team working on a massive world-changing mission. You will have the opportunity to help define the company from its earliest days. You’ll be challenged to learn and grow as a builder and a leader as the company itself grows rapidly. And you will receive significant equity compensation - you’ll truly be a company owner and benefit financially from our overall success.

    ABOUT THE ROLE:

    This is a broad-responsibility, high-judgment role planning, overseeing and hands-on managing the IT and DevOps infrastructure of a rapidly growing Silicon Valley startup company, with engineering offices in Berkeley and Santa Clara.

    WHAT YOU’LL DO:

    • Independently manage and support networking (physical infrastructure (routers, switches, access points, ethernet drops, etc.) and logical architecture and configuration (e.g. VPN, remote access, interoffice network connectivity, LDAP), mobile device management (MDM), video conferencing, remote administration, on- and off-boarding of employees, security cameras, access control, and so on. Includes purchasing and setting up machines of different types for new hires of different groups as well as managing machine lifecycles.
    • License and service management for all software packages and services (Slack, Microsoft Office and Windows, NX, Gitlab, Teamcenter, COMSOL, Fusion360, AWS, Zoom, Google Meet, Google Workspace, etc.).
    • Perform as-needed devops for Gitlab, Teamcenter, NX, Fusion360, COMSOL and all additional software setups and configurations such as AWS.
    • Script development (e.g. automation for internal productivity, scripting for testing of prototype hardware, asset tracking, and so on).
    • Own and manage our Ubiquity account.
    • Take inventory of all company computers, network, access control and other related assets (desktop computers, laptops, screens, printers, video conferencing gear, cameras, routers, switches, etc…) and manage their life cycles in a systematic way.
    • Partner with and manage external agencies when additional coverage and support are needed.
    • Provide front line support for technical issues across our environment, with a focus on employee experience, supporting our C-Level executives.
    • Create a system for and effectively lead inbound support requests via helpdesk, tickets, email, and Slack. Support all current and changing aspects of our IT environment; including MacOS / Linux / Windows / Chrome OS workstations, mobile devices (iOS and Android), audio/visual equipment, printers, networking, etc.
    • Provide advanced support for a fleet of Linux desktops (i.e. SSH, network configuration, user/file permissions) Continue to strengthen familiarity and understanding of our technical environment.
    • Provision and troubleshoot access to applications and tools (SaaS and proprietary).
    • Prepare hardware deployment for new and reused compilers which includes imaging, validation, and shipping logistics.

    WHAT YOU’LL NEED:

    • Flexibility to work in both our Berkeley and Santa Clara office based on need (heavy majority in Berkeley).
    • Strong understanding of MacOS, Windows, Linux.
    • Active Directory Services / LDAP systems practical experience.
    • Software development skill at scripting / API integration level.
    • Audio and Video Systems practical experience with video conferencing and for security cameras and access control to secure our labs with sufficient security camera coverage.
    • Strong interpersonal and communication skills.
    • Strong critical thinking and task planning skills.
    • Strong aptitude for learning new technologies.
    • Propensity to work in fast-paced environments with minimal guidance.
    • Complete understanding of computer hardware components (i.e. using component isolation skills to solve or replace any desktop component).
    • Demonstrable ability to provide hands-on and remote support and diagnose technical issues across a variety of different platforms.
    • Ability to explain complex issues in terms appropriate for technical or non-technical audiences.
    • 3+ years of managing IT in a dynamic corporate environment (ideally a start-up).
    • Bachelors of Science in a technical discipline.

    Company Description

    https://www.atomicmachines.com/