Job Description
POSITION SUMMARY:
The Quality Technician will assist the Quality Manager in meeting Quality Department objectives outlined in the Quality Management System and Departmental Vision. Strong relationships will be required with a broad range of people including QA techs at all plants, Night Production Manager, Production, Inventory, Safety, Maintenance, Engineering and Suppliers.
RESPONSIBILITIES:
• Maintain compliance with all EHS/5S protocols. Report any safety violations or issues immediately for prompt resolution.
• Maintain appropriate attendance, conduct and performance levels of the position according to the quality tech guidelines.
• Organize and maintain all work areas in a neat and orderly fashion. Promote good housekeeping within assigned areas and participate in 5S event(s).
• Lead by example. Strive for continuous improvement in all aspects of quality activities.
• Communicate regularly to associates and supervision regarding status of line quality and Tier 1 data.
• Coordinate and/or provide Win SPC training for quality associates.
• Coordinate and/or provide quality training, including CTQ’s, SOP’s, Work Instructions and Win SPC, for production associates as needed.
• Provide support to production on various quality matters/concerns.
• Communicate effectively with other QA techs, associates, group leaders, supervisors and managers regarding pertinent issues.
• Lead/Participate in 8D & A3 projects and keep Quality Managers involved with the status of projects for communication and assistance.
• Collect data for 8D & A3 projects and work on COQ and CI projects as assigned.
• Update work instructions/visual aids as assigned.
• Collect and record data for certifications as required.
• Assist QM in maintaining quality management system.
• Perform all necessary quality audits on production activities then effectively document and communicate the results; Win SPC plant monitor, 3D & Line Audits.
• Perform gauge checks.
• Investigate and communicate defective material/components issues; DMR process.
• Answer line calls as defined in the line call process.
• Perform first article inspections following the first article inspection process.
• Participate with new product launches by serving on launch teams as the quality representative.
• Monitor OOC conditions, Root Cause and Corrective Actions in Win SPC.
• Pull Win SPC data for individuals as needed.
• Perform run-offs on new equipment.
• Perform and evaluate gauge R&R on operators.
• All other duties as assigned by the Quality Managers.
KNOWLEDGE, SKILLS & ABILITIES:
• Good communication and written skills
• Strong Interpersonal Skills: Establish and maintain business relationships with internal or external customers and suppliers.
• Ability to read, analyze, and interpret common statistical data, productivity reports, and supporting documents.
• Ability to read drawings
• Ability to help define problems, collect data, establish facts, and draw valid conclusions.
• Some knowledge of problem-solving tools such as Brainstorming, 5 Why, Fishbone diagram, A3, 8D, etc.
• Computer Skills: Word, Excel, Outlook, and Internet applications. Ability to become proficient with WSOE, WBOX, WRRS, DMR, etc.
• Use of measuring devices, including tape measures, calipers, micrometers, protractors, etc.
• Self-starter who can work independently and/or in a team environment.
Qualifications
Additional Information
WHY WORK AT ATRIUM WINDOWS & DOORS?
All your information will be kept confidential according to EEO guidelines.