Job Description

Join our professional casino floor team as a key member responsible for ensuring an optimal gaming experience for our guests. As our Slot Attendant Customer Service Representative, you will be tasked with maintaining the efficiency and integrity of our slot machine operations while providing exceptional customer service.

• Perform essential maintenance on slot machines, including unlocking doors, clearing jams, and replenishing paper supplies to ensure continuous operation.
• Accurately complete jackpot documentation, adhering to strict compliance and regulatory standards.
• Establish and maintain professional relationships with guests and team members to promote a positive gaming environment.
• Utilize radio communication effectively to relay important information and updates to relevant personnel.
• Monitor the gaming floor to ensure a safe, clean, and well-maintained environment for all patrons and staff.
• Implement and maintain proper key control procedures to safeguard casino assets.
• Process and deliver jackpot payouts to winners in accordance with established protocols and security measures.

Qualifications

We are seeking dedicated professionals to join our casino floor team as Slot Attendant Customer Service Representatives. Successful candidates will be responsible for maintaining an optimal gaming experience for our guests. The ideal applicant should possess the following qualifications:

• Proficiency in slot machine maintenance, including the ability to perform basic repairs such as unlocking doors, clearing jams, and replenishing supplies
• Attention to detail and accuracy in completing jackpot documentation in compliance with regulatory standards
• Strong interpersonal skills to establish and maintain professional relationships with guests and team members
• Effective communication abilities, including proficient use of radio equipment for relaying important information
• Vigilance in monitoring the gaming floor to ensure a safe, clean, and well-maintained environment
• Understanding of and commitment to proper key control procedures to safeguard casino assets
• Ability to process and deliver jackpot payouts in accordance with established protocols and security measures
• Commitment to providing exceptional customer service in a fast-paced gaming environment
• Knowledge of gaming regulations and compliance requirements preferred
• Flexibility to work various shifts, including nights, weekends, and holidays

Candidates must be at least {AGE} years of age and able to obtain and maintain required gaming licenses. Previous experience in a casino environment is preferred but not required. We offer comprehensive training to ensure success in this role.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.