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Room Attendant AM Hotel

Augusta Marriott at the Convention Center

Room Attendant AM Hotel

Augusta, GA
Full Time
Paid
  • Responsibilities

    Please do not contact the Hotel about application status. Hiring Managers will only contact via email those who meet the job requirements.

    ENGAGE. EXPLORE. DISCOVER.

    ENGAGE our guests from around the world and deliver brilliant service as a Marriott Host.EXPLORE new places around the globe or at home with Marriott Travel Benefits.DISCOVER your true potential through an exciting Hospitality Career!

    JOB DESCRIPTION

    Position Title:

    Room Attendant

    Department:

    Housekeeping

    Reports to:

    Executive Housekeeper, Housekeeping Supervisor

    Status:

    Hourly Non-Exempt

    Compensation

    $9.75 an hour

    Duties & Responsibilities

    Maintain a high degree of excellence in sanitation and maintenance of the guest room area.

    Accomplish special projects as assigned by Supervisors, Housekeeping Managers Be available to handle situations which may develop requiring immediate attention.

    Must be physically fit and have the ability to bend, stoop and lift.

    Must be reliable; willing to work weekends and holidays.

    Pick up room reports and keys to assigned areas daily. All keys must be signed for

    Follow key procedure and do not let guests in rooms – block room worked on with the cart

    Always be careful not to make excessive noise in the guest room areas at any time during the day or night while you are on the floor.

    Proceed straight to the linen room, removing cart, and start to make up rooms in your section.

    Check-out will be done first; the only exception to this is a special request.

    Continue from room to room

    Respect all Do Not Disturb signs and late check outs, verify with supervisor before knocking on door

    Clean rooms according to established procedures with correct chemicals and tools

    Tidy up cart and return it to linen room at end of shift.

    Follow Lost and Found procedure turning in any item you find, put in a bag with room number and date on a note

    Essential Functions

    Ability to verbally communicate effectively with guests and co-workers.

    Prolonged periods of standing and/or walking.

    Ability to visually check work, work area, and hotel space.

    Minimum lifting of 30 pounds.

    Other Requirements

    Knowledge of English and local language

    Ability to deal with the public in a professional and courteous manner

    Ability to communicate with all managers, supervisors and fellow associates

    Ability to handle conflict situations in a professional manner

    Be well groomed and conform to the hotel’s dress code