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Customer Service Representative

Aurora World, Inc,

Customer Service Representative

Pico Rivera, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    ​QUALIFICATIONS:

    • 3+ years of experience in customer service, sales, or other related fields
    • 2+ years of Data Entry experience
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills

    Company Description

    We are an international gift and stuffed animal manufacturer & distributor. To learn more about us, please check out our website at: www.auroragift.com.