Project-Based Administrative Assistant We are seeking an action-oriented, fast-paced part-time powder coat sales support to join our elite team at Austin Canvas & Awning, The ideal candidate will be professional in appearance and tone, eager and quick to learn new things, computer savvy, and customer service oriented. This is a direct hire, full-time position. Job Duties: * Answer all incoming powder coat calls in a timely matter. * Perform general customer inquiries and support calls include preparing invoices and maintaining files, paperwork, generating reports, answering incoming calls, scheduling appointments, copying, faxing and occasional overnight shipping of documents, printing invitations and labels, preparing and mailing client prospect packets. * Organize, coordinate, and maintain customer paperwork. * Prepare and mail client birthday cards, anniversary gifts, and other acts of kindness gifts as applicable. * Handle routine matters for client accounts including processing name and address changes, bank authorizations, answering client questions via telephone and face to face. * Organize office, maintain office supplies, and some inventory control. * Schedule and prepare files for client/customer reviews and prospect initial meetings. * Assist as needed with projects, tasks and team support. * Track and record all transactions in appropriate logs * Set-up client files, input prospect/client data into CRM, and obtain necessary information. * Work with team to create and enhance systems and processes for the office. Primary responsibilities will involve: * Administrative support. * Answering and fielding phone calls. * Customer service support, job quotes, and sales orders. * Scheduling and completing tasks. * Office Management & Technology. * Processing all Powder Coat Paint Transactions and coordinating activities with Powder Coat Paint Supervisor. The ideal candidate will have the following qualities: * A "Customer First" outgoing personality. * Extremely organized and recognized for this trait. * Excellent written communication skills. Emails will clearly convey message intended. * Possess strong oral communication skills with clearly articulated grammar. * Demonstrates tact and decorum when needed. * Independent self-starter and solution focused. * Takes pride managing a schedule and keeping multiple projects on track. * Recognizes priorities and can multi-task competing demands. * Ability to follow-up and follow through. * Solid math skills. * Strong Microsoft Office skills (Word, Excel, Outlook). * Advance knowledge with Excel spreadsheets, formulas and pivot charts. Experience: * Administrative Assistant: 3 years (Required). * Customer Service 3 years (Required). Education: High school or equivalent (Required) Benefits: * Medical, Dental, Vision, and Life * 401K * Paid time off * Full-time, Monday - Friday, 8:00 a.m. - 4:30 p.m. * Rate: $16.00 - $18.00/hour Work Location: PREM CORP/Austin Canvas & Awning, 2901 Stewart Creek Blvd, Charlotte, NC 28216 Company Description Established in 1946, Austin Canvas & Awning has grown as a key Fabricator & Finisher of Custom Aluminum Extruded Canopy Systems (Aluma Shield®), Awnings, Trellis' and other Custom Architectural Elements. Servicing the New Construction, and the end user markets we are passionate about creating designs and solutions to meet our customer's needs, and inspiring their aesthetic desires. Multi Divisional Company also fabricates Heavy Haul Truck Tarps, Tarping Systems and Industrial Canvas Products.
Established in 1946, Austin Canvas & Awning has grown as a key Fabricator & Finisher of Custom Aluminum Extruded Canopy Systems (Aluma Shield®), Awnings, Trellis' and other Custom Architectural Elements. Servicing the New Construction, and the end user markets we are passionate about creating designs and solutions to meet our customer's needs, and inspiring their aesthetic desires.\r\n\r\nMulti Divisional Company also fabricates Heavy Haul Truck Tarps, Tarping Systems and Industrial Canvas Products.