About Us: ASMC is a dynamic and innovative marketing company committed to providing exceptional products/services and outstanding customer experiences. We pride ourselves on fostering a collaborative and positive work environment where talented individuals can thrive and contribute to our success.

Position Overview: We are seeking a motivated and results-driven Customer Service Sales Representative to join our growing team. In this role, you will be the primary point of contact for our customers, providing excellent service while identifying opportunities to promote and sell our products/services. If you are passionate about delivering top-notch customer experiences and have a knack for sales, we want to hear from you!

Responsibilities:

1. Customer Interaction:

* Respond to customer inquiries and resolve issues in a professional and timely manner.
* Build and maintain strong customer relationships through effective communication.

2. Sales:

* Identify and pursue opportunities to upsell or cross-sell products/services to existing customers.
* Meet and exceed sales targets through proactive engagement with customers.

3. Product Knowledge:

* Stay informed about our products/services to provide accurate information and recommendations to customers.

4. Team Collaboration:

* Collaborate with cross-functional teams to address customer needs and improve overall customer satisfaction.

5. Documentation:

* Maintain accurate and detailed records of customer interactions, transactions, and sales.

Qualifications:

• Proven experience in customer service and sales roles.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a customer-centric approach.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Basic computer skills and familiarity with CRM software.

Education and Experience:

• High school diploma or equivalent; college degree preferred.
• Previous experience in a customer service or sales role is a plus.

Benefits:

• Competitive salary with commission opportunities.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development opportunities.