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Route Supervisor (Everett, WA)

Auto-Chlor - Northwest

Route Supervisor (Everett, WA)

Everett, WA
Full Time
Paid
  • Responsibilities

    Seeking a hard working and fun individual to help the momentum of our culture continue to develop. As a Route Supervisor you will support the Branch Manager in the planning, directing, and coordinating of all route service activities of the branch and its employees to achieve the sales, service, accounts receivables and profit goals of the branch. Supervise, train and assist Sales and Service Representatives (SSR’s) to maximize their performance in the area of customer service, companion product sales, accounts receivable, equipment maintenance, safety and customer personnel training in conjunction with company standards and branch goals. Maintain daily route service operations. In return, we provide an engaging workplace with continuous learning and training for all team members.

    As a Route Supervisor:

    Ensure customers receive high quality service in a timely and conscious manner according to company standards.

    Assist in handling escalated customer issues as assigned by branch management.

    Ensure that the branch and route operations operate in a safe manner and all company and regulatory practices are followed in areas of DOT, EPA, and Safety-OSHA.

    Train SSR’s in all areas of responsibilities including customer service, equipment service, companion sales, price increases and resigns and collection management.

    Work with branch manager on route issues.

    Manage customer AR account status.

    Assist in setting individual Service/Hand-Sales/AR goals of SSRs.

    Develop plan with branch management and direct price increases and resigns on routes.

    Participate in employee development and assessments with branch management.

    Run service routes when required to maintain service levels.

    Support other areas of branch operations as directed by branch management.

    Make individual revenue contribution as directed by branch management.

    Coordinate Route Schedule

    Successful Route Supervisors:

    Ability to communicate effectively and influence others

    Ability to lead and direct teams to achieve objectives and follow established best practices

    Strong work ethic

    Work with a sense of urgency

    Drive to be the best and the desire to never stop learning and improving

    Great organizational skills

    Being a team player

    Possess the following attributes:

    Integrity

    Self discipline

    High energy

    Entrepreneurial spirit

    Highly competitive

    Tenacious

    Humbly aggressive

    Persistence

    Positive Attitude

    Detail oriented

    We Offer:

    A fun and friendly, team oriented work environment

    Full benefits after 30 days

    Rewards & Recognition

    Company paid events

    Very generous profit sharing program for all team members

    Employee savings plan

    There is an abundance of opportunities to grow and move up in this company. Business is booming across the nation because of our talented people who are committed to each other, high quality service and to growth.

    Auto-Chlor System is a 100% drug free work environment.