Benefits:

401(k)

401(k) matching

Health insurance

Auto Damage Appraiser / Estimator Columbia Auto Body

Columbia Auto Body is seeking an experienced Auto Damage Appraiser / Estimator to join our team. This role is responsible for inspecting vehicle damage, writing repair estimates, ordering parts, and working directly with customers and insurance companies throughout the repair process.

We are a fast-paced collision repair facility serving insurance partners, retail customers, dealerships, and fleet accounts, so strong communication and organization skills are essential.

Responsibilities

Inspect vehicles and assess collision damage

Write accurate repair estimates using CCC ONE

Order and track parts needed for repairs

Communicate with insurance companies regarding claims and supplements

Assist customers through the repair and insurance process

Coordinate with technicians, parts department, and production staff

Maintain strong relationships with insurance partners and fleet accounts

Manage supplements and ensure proper documentation for repairs

Qualifications

Minimum 1+ year experience as an auto damage appraiser or estimator

Experience using CCC ONE required

Experience in a fast-paced collision repair shop

Massachusetts Auto Damage Appraiser License preferred

Strong communication and customer service skills

Ability to work with insurance carriers, retail customers, dealerships, and fleet accounts

Portuguese speaking is a plus

Benefits

Competitive pay based on experience

Health insurance

401(k) with company match

Paid vacation