Auto Dealership and Repair Shop Operations Coordinator

A Better Way Auto

Auto Dealership and Repair Shop Operations Coordinator

Madisonville, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    Team-oriented environment with a focus on accountability and ownership

    Training and support for process improvement and workflow management

    Hands-on experience in both front and back-end dealership operations

    Competitive pay and growth opportunities

    Schedule / Expected Work Hours: Full-time, Monday to Friday, 8:00 AM – 5:00 PM with occasional weekends as needed.

    Job Summary

    This role is the nerve center of the dealership—keeping operations organized, efficient, and on track. As Operations Coordinator, you’ll bridge the front and back of the house to keep vehicles moving smoothly through intake, repair, and sale. Your communication, structure, and follow-through will directly impact the customer experience and operational excellence.

    Responsibilities

    Manage daily workflows between sales, admin, and repair teams

    Coordinate vehicle prioritization for repair and sale

    Ensure accurate, up-to-date work orders and communication

    Track status of vehicles and resolve bottlenecks

    Maintain and enforce SOPs for key processes

    Report on vehicle turnaround time and process improvements

    Qualifications

    1–3 years of experience in operations, coordination, or service-based roles

    Strong organizational and communication skills

    Comfort using tools like Slack, Trainual, and Desk Manager

    A mindset focused on accountability, problem-solving, and follow-through

    Company Mission and Vision A Better Way Auto LLC is a reputable automotive sales and repair facility committed to delivering top-quality automotive repair, maintenance, and sales. Our mission is to ensure that every vehicle we service meets the highest standards of safety, reliability, and customer satisfaction.