If you’re a mechanically-minded car enthusiast with stellar customer service skills, this job is for you! Our dealership seeks an automotive service advisor who loves greeting customers, assessing customer needs and scheduling appointments for our capable service technicians. In this role, you’ll use your product knowledge as a service advisor and draft cost estimates, evaluate warranty protections, and coordinate necessary repairs. If you’re confident you’re the one we need to fill this promising position, apply now! Responsibilities: • Draft and review service contract coverage, warranty protections, cost estimates, work orders, and other documents for necessary repairs by service technicians • Follow up after completed service appointments to ensure customers are satisfied with vehicle repairs • Leverage automotive technology and product knowledge to clearly address customer needs and share the status of service appointments • Manage all automotive paperwork, including repair orders, invoices, and maintenance records • Lead vehicle pick-up efforts by coordinating efforts with auto service porters and customers Qualifications: • A high school diploma or GED is required • Work history should include a service advisor role or other employment-related to automotive technology • Possession of a valid, state-issued driver’s license and clean driving record is integral • Experience using Microsoft Excel, Word, and other basic computer programs is necessary • Must have strong organizational, communications, and interpersonal skills Compensation: 60000 - 150000 yearly
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