Job Description
AutoExec Inc., the leader in mobile office solutions, is currently seeking a highly organized and ambitious Customer Service Representative to work full time onsite at our Kentwood office location. This position is a hybrid of customer service/administrative support and inside sales.
Successful candidates will have excellent customer service skills and must be extremely detailed with a focus on follow-through. The ability to work in a fast-paced environment with strong attention to detail is essential. You will be fully engaged and busy from day one and there is opportunity for advancement for the right, successful candidate. As our company continues to grow, there are many areas where your talents can shine!
RESPONSIBILITIES AND REQUIREMENTS INCLUDE, BUT NOT LIMITED TO:
· Performing a variety of customer service and administrative tasks such as processing orders and returns, answering phones, helping with customer orders and questions, creating labels, shipping, document creation, data entry, managing filing systems, inventory updating, payment processing and many other office related tasks.
· Handling customer accounts-- billing and order inquiries, order tracking, quoting, freight quoting
· Ability to prioritize daily tasks and projects
· Strong Administrative and organizational skills
· Exceptional customer service skills, over the phone and in person, with our customers and internal departments
· Strong sense of urgency and problem-solving skills
· Develop and implement new administrative systems, such as data management
· Organizing the office layout and maintaining equipment and supplies
· Social Media posting and content sharing
ABOUT YOU
· Must be reliable, trust worthy and dependable with ability to work alone at times
· E-commerce experience preferred
· Must be extremely proficient in Microsoft Word, Outlook, Excel
· Experience with Quickbooks helpful
· Excellent written and verbal communication skills
· Have at least 2 years of related customer service experience in a professional office environment
· Have a valid driver's license
· Be at least 18 years of age with High School Diploma, college degree preferred
Hours are 8am-4:30pm Monday through Friday. Starting hourly salary is $15-17 depending on skills and experience. Family-owned and friendly with office dog/s, offers medical benefits, vacation and PTO, casual dress. Background check required. To apply, please reply with pdf resume attachment and cover letter telling us why you would be a good fit. Visit www.autoexec.com to learn more.
ABSOLUTELY NO WALK-INS OR PHONE CALLS WILL BE CONSIDERED*
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
COVID-19 considerations: AutoExec is an essential employer and as such we take our employees’ health and safety seriously. All employees and visitors adhere to the following protocols:
Company Description
AutoExec is the premiere manufacturer of car desks and vehicle organizers, providing products and solutions for people who work in a vehicle. A multi-channel organization with a strong B2B division, over 40 nationwide online dealers and distributors, AutoExec has experienced continuous growth since its inception in 1993. We attribute our sustained growth to the daily contributions of the remarkable individuals who make up our team.