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Service Technician

Automatic Leasing Service

Service Technician

Richmond, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Company parties

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    Location

    Richmond, VA

    Benefits Pulled from the full job description

    401(k) and profit sharing

    Annual Raises and Quarterly Bonuses

    Dental insurance

    Short Term Disability insurance

    Health insurance

    Life insurance

    On-the-job training

    Paid time off

    $1,000 Retention Bonus

    $1,000 Referral Bonus

    Vision insurance

    Full job description

    About Automatic

    For over sixty five years, Automatic Leasing has been happily helping our customers find their perfect laundry solutions. We partner with property managers, apartment communities, housing authorities, colleges/universities, and health care/retirement groups based in Virginia, North Carolina, South Carolina, and Maryland. We provide the highest quality washer and dryer systems for multi-family apartments, condos, laundry rooms, hotels, and college/university student facilities.

    Job Summary

    Our Field Service Technicians are Road Warriors and key contributors to Automatic's daily operations by providing prompt, dependable preventative and repair maintenance duties on washers and dryers. As a Service Technician, you will be the "Face of Automatic" and responsible for providing the highest level of customer service. Ideal candidates will already have experience working on Whirlpool, GE, and Speed Queen machines.

    Compensation & Travel

    Compensation is dependent on experience and geographical location. Average starting pay per hour is approximately $20 - $22. This position requires Monday-Friday travel as needed. Nightly per diem paid.

    Key Responsibilities

    Receive daily repair requests/orders, identify and procure appropriate parts needed for repairs

    Load/unload own truck; follow Company procedures and policies to install, deliver, pick up, and repair washers and dryers (daily)

    Evaluate machines, diagnosis the cause, and identify the most effective and efficient solution

    Effectively communicate issues and solutions to Customers, and upon agreement, proceed to fix the problem

    Test machines to validate solution; clean machines and work area prior to leaving Customer’s residence or Company warehouse

    Complete all appropriate paperwork while onsite, return keys, and ensure residence or own work area is as clean as upon arrival

    Monitor Company vehicle inventory; promptly alerts Branch Manager of inventory needs per guidelines

    Operate company vehicle safely. Obey all local and federal traffic laws

    Manage inventory for your van/truck, keep vehicle clean and orderly

    Ensure daily paperwork is completed

    Be a team player!

    Qualifications

    Must be able to travel overnight Monday-Friday

    Valid driver's license with safe driving record

    Ability to pass background check and drug test

    Coachable, innovative, team-oriented, and professional

    Ability to maneuver heavy machines weighing over 150lbs

    Benefits:

    Excellent benefits package

    Retention and Referral Bonuses

    Annual Raises and Quarterly Bonuses

    PTO and paid holidays

    401K and profit-sharing plan

    Excellent training (on the job training)

    Career Advancement