From general to specialized coverage, AutoRisk provides the full range of insurance required for businesses in the automotive industry. AutoRisk’s team has a deep understanding of the automotive industry. Visit our website to learn more about us! www.autorisk.org

A. POSITION SUMMARY

Assist in the retention of existing accounts.

Provides prompt, efficient, high-quality service to designated accounts in support of producer activities.

Adherence to the operations manual.

B. ESSENTIAL JOB FUNCTIONS

1. Create policy renewal notebooks for current clients per agency standards as described in the operations manual. That includes certificates of insurance, auto ID cards, Marshall Swift & Boeckh (MSBE) building valuation reports, AutoRisk renewal form worksheet and other standard documents.

2. Perform customer service projects and other projects at the request of management.

3. OSHA safety compliance worksheets with photos. Assist in forklift training at existing accounts.

4. Customer and carrier communications to be done per agency standards as described in the operations manual to minimize the potential for errors & omissions claims.

5. Provide claims filing and support per agency standards as described in the operations manual.

6. Coordinates timely presentations for both new and renewal business.

7. Document all material conversations in Solve with insureds and/or carriers per agency standards as described in the operations manual.

8. Responsible for maintaining inbound communication, including emails, mail, faxes, voice mails, and inbound phone calls

9. Manages agency inbound and outbound mail, including scanning and adding digital documents to the correct folders.

10. Perform other functions as identified by management.

C. KNOWLEDGE, SKILLS, AND ABILITIES

Self-starter with the ability to influence others with demonstrated effective verbal and written presentation skills.

Assist with monthly new business revenue goals through a variety of sources: cold calls, referrals, niche marketing, digital marketing, etc.

D. WORKING CONDITIONS/ENVIRONMENT

Fast-paced multitasking office environment. Employees are provided a laptop computer and external monitor, keyboard and mouse. Accommodations are provided upon request.

E. INTERNSHIP DURATION

This internship is a longer-term / part-time opportunity with the ability to extend beyond a year if mutually agreeable to both parties.

F. PHYSICAL REQUIREMENTS

Must be physically able to work a minimum of 20 hours per week in the office. The employee is regularly required to see, hear, and project voice well enough without amplification. There is frequent need for the employee to stand, sit, walk, use repetitive small motor activity, use hands and fingers, and reach with hands and arms. The employee is occasionally required to lift and carry up to 30 pounds; to stoop, kneel, crouch, or crawl, and to ascend and descend stairs. This position requires a high-energy level and ability to handle stress-related situations on a daily basis. The employee may be required to drive and travel unaccompanied in diverse weather conditions.

<p style="font-size: 8pt;"><em>This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.</em></p>