Automotive Sales & Customer Experience Specialist

Dave's Complete Auto

Automotive Sales & Customer Experience Specialist

Centerville, UT
Full Time
Paid
  • Responsibilities

    About Us:

    Dave’s Auto Center & Dave’s Engines is a fast-growing, family-owned automotive and engine shop based in Utah. With over 35 years in business, we specialize in full-service repair, diesel and gas engine building, and a rapidly expanding online parts store.

    We pride ourselves on craftsmanship, transparency, and real-world expertise—backed by a strong social media presence that reaches millions of customers nationwide.

    Position Overview:

    We’re looking for a driven, knowledgeable, and customer-focused team member to join us full-time in-shop. This role is a blend of sales, customer service, and fulfillment—helping customers both in person and online while supporting our growing e-commerce operation.

    You’ll be on the front lines of our business, guiding customers through parts selection, engine purchases, and ensuring a smooth, professional experience from first contact to final delivery.

    Key Responsibilities:

    Answer incoming phone calls, emails, and live chat inquiries

    Educate customers on automotive, diesel, and engine-related parts and services

    Sell engines, performance parts, and product lines (in-store and online)

    Assist walk-in customers and provide a high-level in-person experience

    Pull parts from inventory and coordinate order fulfillment and shipping

    Process and manage online orders through our Shopify store

    Work closely with technicians and advisors to ensure accurate recommendations

    Maintain organization in parts inventory and shipping areas

    Help create a smooth customer journey from inquiry to completed sale

    What We’re Looking For:

    Strong communication skills (phone, in-person, and written)

    Basic to intermediate automotive knowledge (diesel knowledge is a big plus)

    Sales-oriented mindset with the ability to educate—not just sell

    Organized, detail-oriented, and able to multitask in a fast-paced environment

    Comfortable with computers, order systems, and online platforms

    Team player with a strong work ethic and positive attitude

    Why Join Us:

    Be part of a growing automotive brand with a large online presence

    Work directly with real builds, real customers, and real products

    Opportunity to grow with both in-shop and e-commerce operations

    Fast-paced, hands-on environment with a strong team culture

    Competitive pay based on experience + performance opportunities