Benefits:

401(k)

Dental insurance

Health insurance

Vision insurance

401(k) matching

Automotive Service Advisor Pacifico Auto Group – Philadelphia, PA 19153 Full-Time | On-Site Pay: $75,000 – $125,000 per year (based on experience and performance)

ABOUT US Pacifico Auto Group is a family-owned dealership celebrating 99 years in business in the Philadelphia metro area. You must be able to handle busy day, your tech skills and communication must ne first rate. We are growing fast and are looking for a top-performing Automotive Service Advisor to join our team. If you are passionate about helping customers, enjoy a fast-paced environment, and are ready to grow your career—this is the place for you.

KEY RESPONSIBILITIES

Greet and assist customers throughout their service experience

Handle 15–20 repair orders per day (customer pay, warranty, internal, used vehicles)

Clearly explain service needs, prioritize work, and present pricing options

Communicate updates via TruVideo, text, and text-to-pay platforms

Coordinate with technicians for timely, high-quality repairs

Maintain top 10% CSI scores in the region

Accurately document all work in CDK/ADP and Ford SmartLane systems

WHAT WE OFFER

Competitive pay: $75,000 – $125,000+ per year

Health, dental, and vision insurance

401(k) retirement plan with employer match

Up to 3 weeks vacation and 5 paid sick days

Short-term and long-term disability coverage

Supplemental life insurance

Employee vehicle purchase discounts

Climate-controlled facility with modern tools and tech

Ongoing training and advancement opportunities

QUALIFICATIONS

Valid driver’s license (required)

2+ years of service advisor experience (preferred)

Experience with CDK/ADP and tablet-based write-up systems a plus

Strong customer communication and problem-solving skills

Detail-oriented with a team-first attitude

Must be organized, reliable, and goal-driven

SCHEDULE

Full-time

Monday to Friday

Weekends as needed (rotating)

On-site in Philadelphia, PA 19153

ABOUT PACIFICO Pacifico Auto Group is a dealership where high performance is recognized and rewarded. As we approach our 100th year, we continue to grow by investing in great people, technology, and customer-first processes. If you're serious about your career and want to be part of something bigger, apply today.