Automotive Service Advisor

Amato Automotive Group

Automotive Service Advisor

Milwaukee, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    Amato Chrysler/Dodge/Jeep/Ram is seeking a friendly, motivated, and customer-focused Express Lube Advisor to join our service team. In this role, you will be the first point of contact for customers visiting our express service lane. You’ll help identify their service needs, communicate maintenance recommendations, and ensure a smooth, efficient service experience. This person will need a positive attitude and exceptional customer service skills, dealership service experience is required. This position's working hours are Tuesday through Saturday and offers excellent compensation. $1000 sign on bonus for experienced advisor!

    Benefits

    Medical, Dental, and Vision

    401K with Match

    Paid time off and vacation

    Growth opportunities

    Paid Training

    Family vehicle purchase plans

    Family owned and operated

    Long term job security

    Health and wellness

    Responsibilities

    Greeting customers promptly

    Obtaining customer and vehicle information

    Clearly reporting all vehicle symptoms as described by the customer

    Determining and recommending needed maintenance base on age, mileage and history of vehicle

    Prepare a complete and accurate estimate of cost for labor and parts

    Prompt follow up

    Monitor the progress of each vehicle and updating customers frequently

    Verifying that the final invoice reconciles with the work performed on the repair order

    Explaining all completed work and charges to customers

    Qualifications

    Must be a top performer willing to go above and beyond for customers

    Outstanding in sales and follow through

    Must have at least 1 year experience in automobile service write ups

    Self-motivated, organized and driven to succeed

    Must possess valid driver's license