Automotive Service Advisor

Meineke - 1846

Automotive Service Advisor

Fort Worth, TX
Part Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Flexible schedule

    Free food & snacks

    PART TIME could lead to FULL TIME

    The Automotive Service Advisor is responsible for consulting with customers about their vehicle's repair and maintenance needs. They provide pricing estimates and communicate with the technicians to ensure correct repair and maintenance services are performed. This position requires excellent communication and customer service skills, strong attention to detail, and a working knowledge of automotive parts and services.

    Responsibilities:

    Consult with customers about their vehicle's maintenance and repair needs

    Provide customers with accurate pricing estimates for services

    Ensure that required repair and maintenance services are performed correctly and on time

    Communicate with technicians to ensure they understand repair needs and timelines

    Communicate with customers about repair progress, and obtain authorization for additional services if necessary

    Maintain customer relations by answering questions and providing feedback

    Perform other duties as assigned

    Requirements:

    High School Diploma or equivalent

    Experience in customer service and/or automotive service industry preferred

    Excellent communication and interpersonal skills

    Strong attention to detail

    Ability to work in a fast-paced environment

    Strong computer and phone skills

    Valid driver's license and reliable transportation

    Why Meineke?

    Meineke values personal and professional growth.

    Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.

    Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.

    With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.