Automotive Service Advisor

Meineke - 2858

Automotive Service Advisor

New Orleans, LA
Part Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Free uniforms

    Training & development

    Overview

    We are expanding! Meineke Car Care has multiple positions open for motivated, performance driven Service Advisors. We are a local, family owned and operated 2 locations. Automotive background and experience not necessary but is strongly preferred.

    We offer:

    PART TIME - SATURDAYS

    Sales Commissions

    Paid Training

    Employee Discount

    Responsibilities / Duties

    Inside Sales

    Answer phones & communicate with customers on scheduling appointments and reviewing progress.

    Welcome customers & check them in for service, gather information, explain the inspection process, and review pricing.

    Educate customers on inspection results for their vehicles, communicate the benefits and value of any needed work

    Proactively communicate with customers throughout their visits to the center. Keep them informed, manage issues as they arise

    Work with parts vendors on ordering, checking in and following up on parts orders.

    Complete the customer experience – review work performed, seek feedback, and schedule follow-ups, etc.

    Qualifications / Skills

    Excellent people and phone skills

    Proactive self-starter

    Ability to multi-task

    Interest in automotive industry very helpful