Benefits:

Locally Owned Business

Team oriented environment

Opportunity for Growth

Flexibility

Competitive Compensation

Bonus based on performance

Company parties

Competitive salary

Free uniforms

Health insurance

Paid time off

Training & development

The Service Advisor Role

We’re looking for a Service Advisor who understands how to balance customer care, clear communication, and sales. This role serves as the primary point of contact for customers throughout the service process and is responsible for building trust, presenting recommendations, coordinating workflow, and ensuring a professional experience from intake through delivery. The Service Advisor plays a critical role in customer satisfaction, shop efficiency, and revenue growth.

Requirements and Responsibilities

Greet customers professionally and guide them through the intake and inspection process

Build and present estimates using digital inspections and approved pricing guidelines

Communicate clearly with customers, technicians, and parts staff to manage timelines and expectations

Follow all intake, documentation, follow up, and delivery procedures

Ensure a positive final experience through quality control, delivery review, and post service follow up

You May Be a Great Fit If You:

• Enjoy working directly with customers and building long term relationships • Are comfortable presenting recommendations and asking for the sale • Stay organized and calm while managing multiple vehicles and customers • Follow processes and scripts consistently without cutting corners • Take ownership of the full customer experience from start to finish

Why Join Our Team?

Because this role puts you at the center of the customer experience and the success of the shop. You’ll have the opportunity to build trust, drive results, and grow within a locally owned business that values professionalism, accountability, teamwork, and doing things the right way.

This shop is independently owned and operated. Your application will go directly to the shop owner and all hiring decisions will be made by the management of this shop. All inquiries about employment at this shop should be made directly to the shop location, and not to Elite Worldwide Corporate.