Automotive Service Advisor

Price Ford of Simi Valley

Automotive Service Advisor

Simi Valley, CA
Full Time
Paid
  • Responsibilities

    Join the Price Ford of Simi Valley Team!

    Position: Service Advisor

    Location: Simi Valley, California

    Employment Type: Full-Time

    Are you a people person with a passion for the automotive industry? Price Ford of Simi Valley is looking for a friendly, organized, and customer-focused Service Advisor to join our growing team!

    Responsibilities:

    • Greet customers and assist with service needs in a professional and courteous manner
    • Accurately document vehicle issues and service requests
    • Communicate recommended services and repairs clearly and effectively
    • Coordinate with technicians to ensure timely service completion
    • Provide updates to customers throughout the service process
    • Ensure customer satisfaction and build long-term relationships

    Qualifications:

    • Previous experience as a Service Advisor or in a customer service role (automotive preferred)
    • Excellent communication and interpersonal skills
    • Strong organizational and multitasking abilities
    • Basic automotive knowledge is a plus
    • Proficiency with dealership management systems (DMS) is a bonus
    • Valid driver’s license and clean driving record

    What We Offer:

    • Competitive pay with performance incentives
    • Health, dental, and vision insurance
    • 401(k)
    • Paid time off and holidays
    • Ongoing training and career development
    • A supportive and team-oriented work environment

    Schedule:

    • Full-time, including some Saturdays

    Job Type: Full-time

    Pay: $45,000.00 - $115,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee discount
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Vision insurance

    Shift:

    • 8 hour shift

    Work Days:

    • Weekends as needed

    Work Location: In person