Automotive Service Advisor / Service Writer

DJs Auto Repair Service

Automotive Service Advisor / Service Writer

Linn, MO
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Paid time off

    Training & development

    About the Role:

    DJs Auto Repair Service in Linn, MO is looking for a motivated and customer-focused Automotive Service Advisor to join our team! In this role, you'll be the vital link between our customers and our skilled technicians, ensuring every vehicle gets the attention it deserves. If you love cars and love people, this is the opportunity for you.

    Responsibilities:

    Greet customers and conduct vehicle write-ups, documenting concerns and service history

    Communicate repair recommendations and estimates clearly to customers

    Coordinate with technicians to manage workflow and repair timelines

    Follow up with customers on vehicle status, approvals, and completed repairs

    Upsell and recommend additional services based on vehicle inspections and manufacturer guidelines

    Process repair orders, invoices, and payments accurately

    Maintain high customer satisfaction scores and handle any service-related concerns professionally

    Requirements:

    Previous experience as a Service Advisor, Service Writer, or in automotive customer service preferred

    Strong knowledge of automotive systems, repairs, and maintenance services

    Excellent communication and interpersonal skills

    Ability to multitask in a fast-paced shop environment

    Proficiency with auto shop management software or willingness to learn

    Valid driver's license with a clean driving record

    Detail-oriented, organized, and a team player with a positive attitude

    About Us:

    DJs Auto Repair Service is a trusted name in Linn, MO, proudly serving the local community with honest, reliable, and high-quality automotive repair and maintenance. Our customers keep coming back because they know they can count on us for straightforward service and expert workmanship. We foster a supportive team environment where employees are valued and take pride in the work they do every day.