Benefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
About the Role:
DJs Auto Repair Service in Linn, MO is looking for a motivated and customer-focused Automotive Service Advisor to join our team! In this role, you'll be the vital link between our customers and our skilled technicians, ensuring every vehicle gets the attention it deserves. If you love cars and love people, this is the opportunity for you.
Responsibilities:
Greet customers and conduct vehicle write-ups, documenting concerns and service history
Communicate repair recommendations and estimates clearly to customers
Coordinate with technicians to manage workflow and repair timelines
Follow up with customers on vehicle status, approvals, and completed repairs
Upsell and recommend additional services based on vehicle inspections and manufacturer guidelines
Process repair orders, invoices, and payments accurately
Maintain high customer satisfaction scores and handle any service-related concerns professionally
Requirements:
Previous experience as a Service Advisor, Service Writer, or in automotive customer service preferred
Strong knowledge of automotive systems, repairs, and maintenance services
Excellent communication and interpersonal skills
Ability to multitask in a fast-paced shop environment
Proficiency with auto shop management software or willingness to learn
Valid driver's license with a clean driving record
Detail-oriented, organized, and a team player with a positive attitude
About Us:
DJs Auto Repair Service is a trusted name in Linn, MO, proudly serving the local community with honest, reliable, and high-quality automotive repair and maintenance. Our customers keep coming back because they know they can count on us for straightforward service and expert workmanship. We foster a supportive team environment where employees are valued and take pride in the work they do every day.