Automotive Service Advisor / Tire Technician

Federico Tire & Service - Tire Pros

Automotive Service Advisor / Tire Technician

Painesville, OH
Paid
  • Responsibilities

    Benefits:

    Free uniforms

    Health insurance

    Vision insurance

    401(k) matching

    Competitive salary

    Dental insurance

    Employee discounts

    Automotive Service Advisor / Tire Technician

    FULL-TIME • MONDAY–FRIDAY • NO REGULAR WEEKENDS

    $20–$25 PER HOUR + MANUFACTURER SPIFFS & INCENTIVES

    We are a family-owned tire and automotive repair business serving our community since 1978, and we are looking for a dependable, motivated individual to join our team.

    This is a unique position for someone who enjoys working with customers but also isn't afraid to get their hands dirty. The position combines front-counter customer service and service writing with hands-on tire work in the shop.

    If you have experience in the tire or automotive industry, that's a plus. If you have the right attitude, mechanical ability, and willingness to learn, we are willing to train the right person.

    What You'll Be Doing

    Answer phones and assist customers at the front counter

    Schedule service appointments

    Greet customers and help write up service orders

    Communicate with customers regarding their vehicle and tire needs

    Help customers with tire selection and product information

    Mount, balance, rotate, and service tires

    Work with Tire Pressure Monitoring Systems (TPMS)

    Communicate with technicians and other team members to keep jobs moving efficiently

    Maintain a clean and organized work area

    Assist with other tire and automotive service duties as needed

    Because we are a fast-paced shop, the ability to multitask is extremely important. You may be helping a customer at the counter, answering a phone call, checking on a service order, and then helping in the shop as needed.

    What We're Looking For

    We're looking for someone who is dependable, personable, willing to learn, and comfortable working in a busy automotive environment.

    Qualifications include:

    Valid driver's license – required

    Strong customer service and communication skills

    Ability to multitask and stay organized

    Tire and/or automotive experience preferred

    Tire mounting and balancing experience preferred

    Basic tire product knowledge is a plus

    TPMS knowledge is preferred, but we are willing to train the right individual

    Willingness to complete tire manufacturer training and learning modules

    Ability to work well with customers and coworkers

    Dependable attendance and punctuality

    Positive attitude and strong work ethic

    We provide the tools and equipment necessary to perform the job. However, if you have your own automotive or tire service tools, you are welcome to use them.

    Compensation

    $20–$25 per hour, based on experience and qualifications

    In addition to hourly pay, employees have opportunities to earn manufacturer SPIFFs and other product incentives offered through our tire manufacturers.

    Benefits

    401(k) with company match

    Health benefits available

    Paid holidays

    Paid vacation

    Manufacturer SPIFFs and incentive opportunities

    Tire manufacturer product training and continuing education

    Monday–Friday schedule – no regular weekends

    Opportunity to expand your automotive and tire knowledge

    Opportunity to grow your responsibilities within an established family business

    About Us

    We have been a family-owned and operated tire and automotive repair business since 1978. For nearly 50 years, we have built our reputation by taking care of our customers, supporting our community, and providing quality tire and automotive service.

    We value employees who are dependable, take pride in their work, treat customers well, and want to be part of a team.

    We're not necessarily looking for someone who already knows everything. We're looking for someone with the right attitude, a willingness to learn, and the ability to work hard in a fast-paced environment.

    If you enjoy working with people, have an interest in automobiles and tires, and like a job where you're not sitting behind a desk all day, we'd like to hear from you.

    Apply today and tell us a little about your automotive or tire experience.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.