Benefits:

401(k)

Bonus based on performance

Health insurance

Training & development

Automotive Service Advisor / Writer - Join our rapidly growing Team today!

📍 Waldorf, MD

💵 Compensation: $75,000 – $150,000+/year (Salary+ Bonus)

We’re looking for a skilled and customer-focused Service Advisor to join our automotive team in Waldorf, MD. In this role, you'll help customers understand their vehicle needs, coordinate with technicians, and ensure a smooth and professional service experience.

What You’ll Do:

Greet and assist customers with repair and maintenance concerns

Schedule and manage service appointments

Communicate clearly with customers about diagnostics and repair needs

Work with technicians to coordinate service recommendations

Maintain accurate repair orders and service records

Identify upsell opportunities and promote maintenance plans

Support team performance and contribute to a positive shop culture

What We’re Looking For:

5+ years of experience as a Service Advisor

Strong communication and customer service skills

Solid knowledge of automotive systems and repair processes

Team leadership experience is a plus

Familiarity with service software (like Tekmetric or Mitchell)

ASE certification preferred but not required

Perks & Benefits:

Competitive Compensation Plan: $75K–$150K+ (Salary + Bonus)

Health, dental, and vision insurance

Retirement savings plan

Paid training and career development opportunities